3 years ago
1
I have no idea how to help you. You basically played casino games on a website that was created by someone who's not controlled by any official institution. I'm just surprised they even called you few times. It just tells me that they might be willing to discuss your case with someone or they offered you the bonus, because they're afraid you could sue them.
Honestly, you probably won't, because the casino stopped talking to you and there's nobody you can complain to. Anyway, you can still consider suing them. Them must be based in some country so you could go to the local court. You won a lot of money so it's probably worth the try.
You can at least prepare everything with a lawyer and tell them that if they don't pay, you'll go to the court.
Did you know that we're still waiting for you reply here in your complaint? https://casino.guru/jackpot-jill-casino-the-player-struggles-to-withdraw Please, take a look at it.
Honestly this casino is the most hassle free casino out there its run so professional. Never bonus problems verification so straightforward. No game restrictions when playing with one of their great bonuses. I've had multiple substantial withdrawals and every one has been in my acc within two days. Fantastic game selection for someone looking for everything this is the casino to play. You won't be sorry
Hello threre.
Thank you for your feedback and for the user review as well.
May I know which payment option you use?
Hi I'm wondering if any Aussies have been paid out recently by Jackpot Jill? I've read quite a few reviews where Aussies have not been paid with JJ eventually blocking their accounts. My father has recently had heaps of trouble resulting in no payment. This casino has definitely changed there's something wrong. Also after giving his bank detail he has lost money from his bank acc which the bank is now investigating.
Hey there.
I moved your post here to give you a better chance to get in touch with others.
As usual, I would mention user reviews as a good source of user feedback.
Has your father already got the winnings? Because if not, we provide a free complaint resolution center to players facing troubles.
More details here:
https://casino.guru/complaint-resolution-instructions
Don't hesitate to ask if you could use more details or hints!
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
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