JackMillion Casino - general discussion

If you want to discuss anything related to JackMillion Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

Hello,

What has happened and how are these live dealer games rigged, please?

I find it hard to believe, still, would you mind sending your evidence to data@casino.guru, please?

Ok, I was just asking 🙂 - no problem.

I wish you the best of luck!

Do not play on the Luckland Group BV casinos, as soon as you go positive they close your cash register, then subsequently the promotions and finally they communicate you via email to avail yourself of the unilateral right to be able to close the account without any reason! Professional ethics and fairness equal to zero !!

Hello, Nemokid.

How much in green number your balance was if I may ask?

Are you sure that you provided no reason for closing your account? How often did you take/ask for bonuses, if you did?

I would also like to know whether it was JackMilion casino that ultimately closed your account.

I see that this is not a pleasant experience. 🤔

Account balance of over 10,000.00 euros, withdrawn in tranches of 2,000.00 euros every week after initially closing my account after winning and then reopening it immediately following my complaint in chat complete with excuses and absurd justifications. In the end then they unilaterally closed it for no reason other than to have won that sum. Now the other two casinos of the same ownership are following the logical thread of Jack Million or closure of the cashier with access to the account allowed to then close it definitively via email. I repeat more than negative experience with these casinos that pamper you at the beginning, then when you win they try to make you replay your winnings and then close your account if you don't!

Hello nemokid, it is very unpleasant situation. Is your account still blocked? Any news about it? Did I get correct, that you are not allowed even to log-in to their sister's casinos? Do you consider to submit a complaint on our website? I see you have already experience in it. Maybe our colleagues could help with this issue. 🤞

Hello. What happened in the end? Did they allow withdrawal? I have a very significant amount of money in my balance and I am afraid that they will do the same and make an excuse for not making my withdrawals effective.

Hello there.

Try the reply button to improve your chances of getting a reply from the player soon.

I think it's pointless to burden your mind in advance. Once you want to withdraw, you'll have to take the chance, won't you? Focus on cooperation first if you struggle come here and explain the matter so we can try to help you out.

They have paid the amount due, it is useless to present complaints as they have the knife on the side of the handle. But if they continue like this they will not last long thanks to our reviews!

Hi jmrd, they finally paid me. Unfortunately all Curacao licenses are not very reliable, the only one that cooperates 100% seems to be Antillephone NV (GCA), although I am currently struggling to get my money back at Crocoslots casino (Hollycorn NV ) against which I have opened a complaint for embezzlement (they do everything to not give me back the deposit, after instantly closing my gaming account).

https://casinoguruit.com/crocoslots-casino-i-soldi-del-giocatore-sono-scomparsi

Have you read the casino's ures reviews reply? They're asking for your casino username to investigate.

Please keep your conversation in the proper thread - Crocoslots thread is here 🙂

Thank you for helping me keep the forum organized.

My name in the Casino is Pikaro87, and I feel totally ripped off. Today I have made 7 deposits of which according to them, and even using one of the Casino's instant deposit methods, they have only received 6. Coincidentally the last one and the one with the largest amount, which is €500, they have not received. I have sent them a bank receipt, a screenshot, and everything so that they can see that the money has left my account and they have charged me for the transfer as urgent. I have spent hours in the chat where a boy named Antonio has not helped me AT ALL. They limit themselves to saying that it appears as rejected and that in 2 days my bank will refund it to me, when I have already spoken with my bank and they have told me that since it is ISSUED they cannot do anything. They ignore my requests, and NEVER respond to emails, your account manager is NEVER available, and you can NEVER talk to the manager or find a solution. BE VERY CAREFUL AND DO NOT ENTER this casino scam that is anything but transparent and does not care about the players in the slightest.

I guess I'm not going to make you happier. In such a situation, the casino is more or less in the same situation as you. Why? Because many casinos use 3rd party payment providers to handle all transactions. It means the payment provider must first identify the problem and then solve with.

In the meantime, the casino awaits a response. 😕

Once the money left your bank account was only halfway there, the transaction ends when the money hits the recipient's account, which seems to fail in this case.

I can imagine the casino has no explanation to provide, so it prefers silence. Well, not the best option.

I hope the issue is resolved soon.