IviBet Casino - general discussion (page 7)

I understand your opinion on this and would like to ask you to be a bit generous. For many, gambling brings strong emotions, and sometimes it is better to let go even though we disagree. 🙂

Beware of scams, everyone! Everything is a scam, including the VIP managers, that asshole Bruce and the other VIP managers. They only pay out once to three times, then they don't pay anything more and they save your profile. Stay away!

That's not true. Tell the whole story, without leaving anything out, before spreading such claims.

Could you tell us what happened exactly, perhaps?

Not surprised by this casino

Hello, I played for a year on this site and I have had withdrawals several times, even for larger amounts than the one I can't withdraw at the moment. The request for documents has started, I last sent a PDF SKRILL TRANSACTIONS FILE and there has been no response for several days. What are these VIP agents, can they help me?

have you tried reaching out to a contact support? got no issues since i started playing here

As we can see, your active payout hasn't received the final status yet. We understand how frustrating the waiting time might be, which is why we have contacted our financial team now with the request to review your withdrawal with the highest priority so you can expect an update on it very soon!

This is the answer they give me just right now

But i am not sure about that. Will see

We are pleased to inform you that your cash-out request has been approved from our side. Once the payment provider processes the transaction, you will receive the funds on your payment account.

Hi, sometimes it's important to just wait and be patient. I see that the casino sent you an email stating that they sent the money and that the withdrawal was approved. That's definitely a good sign. Have you received it yet or not? 🙂

All my withdrawal requests were rejected; there are too many obstacles, I've sent too many personal documents, and I fear identity theft. I'm about to file a report with CONDUSEF; it's not fair that they won't let me withdraw my earnings.

May I ask the reason for all the rejections, please? Have they explained it anyhow?

yes of course

They refuse to give me my earnings. I've already sent them countless documents, screenshots of bank statements showing payments from my account, and they keep saying it's not the correct one, then that the withdrawal is being processed, and then they reject it again. They don't give me any coherent answers. My bank instructions are already up, and they claim that my payment method was used and that it's their problem that they don't want to process it and are trying to withhold the earnings. Now my requested withdrawal is for $900 MXN, and I'm waiting for them to reject it again, as always.

All they do is tell me everything is fine, then they deny the withdrawal, and then they upload more screenshots of my data. I'm honestly worried about my identity because of the excessive amount of documents they ask for without providing proper service. My account is already verified.

First they tell me this: We are pleased to inform you

Your withdrawal request has been approved. Once the payment provider processes the transaction, you will receive the funds in your account.

And then comes the message: "Hello Alberto De Jesus Peña Sagrero! Your withdrawal request has been cancelled. Reason for cancellation: "Please check that you have entered the withdrawal information correctly and try again. If you wish to make a withdrawal using CLABE details, you must select 'STP' from the drop-down menu. Only 'STP' supports CLABE accounts; the other options are banks, which do not support CLABE. For more details, please contact our customer service."

And then they come with the following message

We are pleased to inform you that your withdrawal request has been approved. Once the payment provider processes the transaction, you will receive the funds in your account.

and then

Hello Alberto De Jesus Peña Sagrero! Your withdrawal request has been cancelled. Reason for the rejection: "Please upload a screenshot of a bank account clearly showing the account number and the account holder's name." For more details, please contact our customer service.

I mean, I don't understand. If they really want to take advantage of you, playing games until you get tired of them and stop insisting, leaving your money there with them, that's all they know how to explain. They have no other way or time.

It really looks like they're going in circles to me.

So, when you upload the bank statement, what happens actually?

Or the same thing again and again?

Exactly, I uploaded the bank statement and they told me everything was fine, that I could withdraw, but when I tried, they rejected the withdrawal. Honestly, it's incredibly tiring dealing with their technical support because they don't resolve anything. They're refusing to pay. I still have the $900 MXN in my withdrawable balance. They're using attrition tactics. My bank assistant is aware of the situation; I've already sent the evidence to the bank, and the bank has told them that this betting site is scamming me by refusing to pay. Can you help me get paid? What will you do here to make Ivibetx casino pay me? Or should I just stop trying and leave the money there?

I made another withdrawal request and it was canceled again. I've really given up; I'm tired of it. I consider that money lost. I know the casino won't resolve anything for me; they already scammed me, and I've already filed a complaint through my bank.

I'm attaching all the files I have, the screenshots of the conversations showing how they operate, trying to wear you down so you stop insisting and stop charging them. Honestly, it's exhausting if you don't have the basic knowledge and time to deal with them. It's truly awful that they dedicate themselves to scamming people.

https://ivibetx.com/mx/casino

Unfortunately, as explained in your complaint, we are unable to intervene yet. If you don't get paid by the 14-day time period, our team will try to contact the casino to find out what is going on.