IviBet Casino - Player claims that payment has been delayed.

They refuse to pay me. I've already sent them all the documents. My account is fully verified and meets all their requirements. It's nothing but obstacles: 7 rejected requests, technical support agents are a nightmare, they don't solve anything, they have no time or resources to resolve issues, they send automated responses to ignore you, they tell you one thing, then another, that everything is in order, then it isn't, and the request is rejected. Honestly, it's the worst betting site I've ever deposited money with. I regret it... I don't recommend this betting site at all. 👎🏼🖕🏼

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Dear Brocolip22,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Hi, I'm letting you know that my account is verified and I sent everything. Honestly, I'm annoyed because every withdrawal request is rejected. They tell me one thing, then another—it's all lies.

They tell me to withdraw via STP after I say that STP doesn't work.

They rejected my $1000 withdrawal again.

I already requested one for $900

They're putting up all sorts of obstacles. I already sent them the confirmation from the account I made the deposit to, and it's the same account I want to use for the withdrawal, but they say no, then yes, and I have to send screenshots again, only to end up with a rejected withdrawal status. I've already contacted my bank, and they'll also be following the procedure. In case of fraud, I'll be able to file a lawsuit.

They rejected all my withdrawal requests, saying they can't give me the CLABE account number associated with my account. I requested it to avoid errors, and they refused to provide it through technical support and email; they only respond with things unrelated to my request. They don't want to pay me what I've won. Is Ivibet a scam casino?

Will the casino pay me? I'm desperate, I need my winnings back. I don't know where else to turn. Please help.

Dear Brocolip22,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

They didn't pay me anything, they made me gamble that money again only to lose it. Now my account is at $0. I was scammed.

DearBrocolip22, thank you for your reply. 

I am sorry to hear that, but I understand. Since you have decided to play your winnings, I’m afraid there is not much we can do for you. I understand that this would have never happened if you could withdraw on the first attempt, but at this point, we cannot ask the casino to refund your lost winnings.

Due to the aforementioned reasons, this complaint will now be closed. Thank you for your understanding. I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.

Karla