IceCasino - general discussion (page 14)

I have to give it 5 more days because I have tried to withdraw in a different way but if by then they don’t then I will make a complaint.

Today they rejected every withdrawal again saying I need to pass KYC check

i did all this a month ago and they are just making up things now so not to pay.

Its a casino they all do it

They rejected all my withdrawals again today saying I had to do KYC check aging because I’m trying to withdraw money to Skrill account because when I tried to withdraw last time they came back rejected as well because glitch in there system.

they just keep making up new reasons not to pay out so I made the complaint in the link you gave me thanks.

No I have played lots of casino over the years and never had problems like this.

Well 99 percent casinos mske it hard to withdrawl even when verified all they want is money greedy sites

I agree but they are the most worst of them all.

Agree

Well, I can't speak on behalf of the casino, and I can't say I understand what seems to be wrong, so if you need help, submit the complaint. 🤔

To me, it seems that the casino still has some issues, though I am not so well informed. Passing the KYC is a must as we all know, I can also understand that when you opt for a new payment option, a verification deposit or some sort of statement can be asked to be provided. But I can't comprehend the rest, like full KYC once again. I'm sure that you'll get the winnings because all of these complaints were solved in the end, it just takes some time.

And I can see that the casino just asked you to submit a new withdrawal through the complaint. 🤔

So far they have paid half after I tried again but other payments still waiting but at least after month of back and forward with them they are slowly paying out now

I want to file a complaint against this casino. I deposited money with them a week ago, and I did not receive the money in my account with the site. I wrote to them all this time, and they asked me to send the documents for deposit, and I sent them to them, and they are delaying in responding.

Yes, sadly they are in delay with many more players as well. 🤯

Hello there,

If I may, read this thread to be ensured that we know about the delays and you are welcome to submit the complaint. Just mind that we allow the casinos 14 full days to verify your account and sent the winnings, but it seems that IceCasino is in delay even with this allowed period, so please, be prepared for waiting.

Keeping all those already submitted and solved complaints in mind, I dare to say that if you managed to comply with all rules, you'll get your money eventually.

Browse this thread to find more details.

The issue is not the winnings, but the deposit that I made, I did not receive it. I deposited the money, and I did not find it in my account in the casino.

Pardon me, I made a mistake.

Well in case of a lost deposit, I fear that patient waiting is also a valid strategy. The casino is probably waiting for its 3rd party payment provider, to solve the issue. If I'm correct, you and the casino are both waiting for the provider now.

Feel free to submit the complaint right here. But as you can read in this thread, the casino is in delay even with payouts and verifications, so be prepared to wait.

I wish you a swift resolution.

The money was deposited into my account yesterday, a week after I deposited the money with them

At least the issue has been solved. Were you able to win something more? 🙂

I lost, but I enjoyed playing with the money that I kept for a week. If this is their start with me, I will not deposit money with them again.

I like the casino because with the bonus you can play all the games you don't have to wonder if you're breaking the rules.

because it is already very flexible k you can turn it on and off or change it between bonuses. if you chose playing for real money at the beginning of the session you can decline the bonus and withdraw it immediately without wager.

however, payouts are a failure compared to Dama NV. you never know if you'll wait a few minutes or a few days. Unfortunately, now I'm waiting more than two days, despite the fact that I asked on live chat because I will pay quickly.

the chat knows nothing about payouts, and repeats the same rules points over and over again. as if he were a bot. I am waiting for payment below 500 e