HellSpin Casino - general discussion (page 3)

That was my very first time. I really didn't knowingly break any rules and the terms and conditions don't say that you have to look into it yourself. I assumed there was a block that didn't allow the higher bet in the first place. But apparently they wanted it to happen that way so that they didn't pay out winnings. ☹️ I also did some research and there is no license and the address of the company, once as a payment provider in Cyprus and the casino in Curacao doesn't look trustworthy on Google Maps. I think the money is lost 😞

No, that was my first time. I really didn't knowingly break any rules. Since the terms and conditions don't say that you have to pay attention to it yourself, I assumed it was okay and permitted. Other sites have a block so that this doesn't happen. But apparently they do it on purpose so that they don't have to pay out winnings. I also did some research and there is no license, although that was stated. ☹️ And the addresses that the company that runs the site has given on its website don't look very trustworthy on Google Maps. Especially the one in Cyprus. I hope so, but I think the winnings are lost. 😞

It is always important to read the full terms of every bonus so any issues can be avoided, but I surely get what you're saying.

Just please try not to get to any conclusions yet and wait for your complaint to be resolved. We have to wait and see what our team will be able to do regarding this.

Be patient, please, even though it is not easy.🙏

FORGET IT . HELLSPIN WILL NEVER PAY. ITS A DELIBERATE STRATEGY THAT YOU WILL BET OVER SO THEY WONT PAY. IT HAPPENED TO ME LAST YEAR .

FOR $4000

NO JOY. I THOUGHT WILL HAVE A NICE HOLIDAY..

I WISH You LUCK .

Hi there. Your very sad response sounds like it was meant for someone specific. For those situations, we have a "reply" button available. Feel free to use it anytime you like.

In any case, I'm sorry we could not help you back then.

Regarding bonuses, I can really give these tips here - but it only applies to slots - I have no idea about cards or other gambling because I don't play it

onus rule that you should always do beforehand for yourself.

Before you deposit, take a look at the list of games that are blocked with a bonus - there are huge differences from casino to casino. If there are games that you would like to play, then of course it makes no sense to play with a bonus.

Then read what it says there - it says there - it is not possible to play these games with a bonus - then the casino is responsible for these games not being playable. If you see that and want to play with a bonus and have deposited - then open a blocked game from the list and you will notice that it is not possible to play this game either.

If it says it is forbidden to play these games with a bonus, then you are responsible for it - so it is best to avoid such casino bonus offers.

Regarding stakes - for the most part, the maximum stake for a bonus is 5 euros, but there are also casinos that only say 2 euros. How much you can stake is usually stated in the bonus offers themselves

Hello, have you used any of these bonuses? It looks like they are not very lucrative according to your description. Also the games and max bet is not quite fortunately solved. 

Other than that, is the casino okay? 

I really spent some time thinking about making a deposit there, whether with bonuses or not. I read through some opinions and also looked at the casino itself. The website. And if I don't have this feeling that it's a good fit, I won't deposit anything. It's just all the experiences I've had with casinos - whether good or bad

I clearly understand your decision, and I do not wonder why you did not deposit. 

All I will say is, may you do well elsewhere.🙂

I recommend the casino. Very good help on the chat. Game bonuses. Zero problems with withdrawals. Best regards

This is nice to hear, really.

Would you like to provide some more details?

Like, how long did it take you to withdraw, or how the chat agents helped you?

All these are great information for others, you know.

Also, if you'd like, feel free to submit a user review for this casino here. 🙂

Hy i just want to say that with hell spin i am verry happy . I read also the message from here i didn’t have problems with withdrawal. If sometimes they ask me for documents verification I send it what they need and I received my money without problems . I played also in another casino site but without winning . To tell the truth we cannot always win but you can win gut money . They are the best 💯💯💯💯💯

Not the safest according to the review, but I'm glad you've found a suitable place. 🙂 By the way, according to our system, players from Austria are restricted. How long have you been playing there, please?

I would like to encourage all players to play hell spin. I won 18000 euros. Good luck 🍀🍀🍀🍀🍀🍀🍀the best casino online

2 years

Congratulations and you didn't have any difficulties with the withdrawal? Did you pass the verification? Radka noticed that players from your country should be restricted, is that right or not? Are you using a VPN?

Thank you I don’t have any problem with withdrawing.yes in my country it’s able to play without problem

This is not true I recive all my money what I win . And if somebody need a prof of that I can show any time

I was looking at the terms and I saw that players from your country should be allowed to play here so I'll give it to our data team and let them fix it. 

As for the withdrawal, what payment method do you use?🙂

I used Rappid transfer or Apple Pay 😘