HellSpin Casino - general discussion (page 4)

Thank you for the answer, so I hope you will do great also in the future and feel free to share what is on your mind if you play here or somewhere else again. 🙂 ☘️

Dear players, I recommend hell spin because it is the only site that pays. I have tried others but nothing here you have a chance of winning. Good luck

You can describe everything about this casino in your user review if you wish to.

What do you say?

💙ok

They promote a bonus of 15 free spins and it doesn't give it, how bad is Hellspin casino if they don't comply with what they promote at the beginning, except when you deposit and win.

I will inform our data team regarding this, and they will check it out.

Thank you for the info.

It's the same with me, they are scammers. ===

Wow, Helspin really cracked the code of generosity with their Wheel of Fortune. 🤡 You "win" €500 – amazing, right? Except… tiny detail: to actually get it, you first have to burn through €19,000 of your own money. Absolute bargain.

And no, they don’t even give you the €500 in one piece. That would be far too kind. Instead, for every €200 you shovel into their slot machine, they graciously sprinkle €5 onto your balance like crumbs to a pigeon.

So congratulations, champ – you didn’t win €500. You won the privilege of being milked for nineteen grand while Helspin pats you on the head with spare change you’ll never withdraw.

Genius marketing. Honestly, I’m shocked they don’t call it "Wheel of Donation." 😂

After uploading all the documents to the Hell Spin casino, I still can't withdraw funds to my account. Can you advise me how to make a withdrawal?

Could you please provide some more information regarding your withdrawal?

When did you make it? Did the casino ask for verification? What does it say in your account, like what state it is now?

We need all this in order to understand what exactly is happening and how we could perhaps help you out.

My only one casino who I trust, very nice visualization, lots of bonuses and even better winnings, 10/10

Nice to hear.

So, did you have any nice winnings?

We have a thread specialized for this, so if you wish, you can post your screenshot there.

How long do the withdrawals take usually?

DO NOT PLAY HELLSPIN this casino is simply selling your information. There is no other online casino that requires this amount of personal information to withdraw. Funny they require no info to deposit.

Hello,

perhaps you can tell us what amount is too much for you. It varies very often. What is normal for one person can be completely unbearable for another one. When it comes to deposits, those are not comparable to withdrawals so I would not go this way, to be honest.

In any case, did you pass the verification and get any money out of the casino? That would be handy to know.

We can talk more about it if you want. Thanks for reaching out!

They confiscated €1,000 in winnings claiming I broke the €5 max bet rule with an active bonus. The "breach" was a bonus buy their platform itself allowed (bonus buy), and the winnings came from other bets, not the one they claim.

Already replied to you in other thread, check it out. 🙂

fraud casino. using mirror sites to bypass goverment blocks in finland. Showing completely fake license info and dont follow their own policy on account closures. Don't respond to any e-mails or complaints. Also never provided any legal entity or address for company and license inforkmation is hidden on Terms and conditions.

Do not touch hellspin.com or any of theuir casinos that include ivibet, 20bet, 22bet, bizzo, vave, nationalcasino and plenty others. They wil illegally steal you're money and ignore you when you make complaint to them

Hello again, perhaps it would be good to narrow a few points since what you very colorfully described may have a completely different context.

This casino is not licensed in your country. I won't speculate about bypassing government blocks, but based on your level of awareness, I guess you know that you are supposed to play, especially since you may be a vulnerable player under your local licensed casinos. However, here comes the paradox: since there is still demand, offshore casinos without local licenses accept players from regulated countries. Once you get blocked in your country, the only way to play is to bypass this regulation and aim for offshore casinos. So, I would not be that straightforward, because it seems you play in those casinos even though you know your local regulations pretty well.

In my opinion it's not just about the casinos.

If any casino decides not to pay the winnings fairly gained because of the country you registered from, please lodge a complaint. It's just as we try to explain in our Fair Gambling Codex:

https://casino.guru/guide/fair-gambling-codex-for-casinos#restricted-countries 👈

Hello. this casino group has intentionally misled me to believe they are actually licensed. First they show completely fake curacao license information. this license is not rregistered in the official licensee registry of curacao. Secondly the hellspin.com main domain at one point started to redirect me to different domains like hellspin666.com, hellspin222.com. This is clear the government has blocked this casino and dokmain and they are intentionally using mirror domains to bypass this. Furthermore terms don't show any legal entity or license information and footer logo is completely missing from the bottom of the page. this goes for ivibet, hellspin.

i only got to know this because i made a complaint to them where they ignored their own account closure procedures that are found on their website and im trying to find a regulator or ADR to complaint to. to my surprise they don't even have a curacao license atleast i cant find any license information. They do have kahnawake license though but with different legal entity and tried to lodge my complaint to them, but because i am not playing under that jurisdiction they can't help me.

Ive been intentionally misled by these fraudsters and they are ignoring every message to them. They don't have a complaint procedure or escalation, they don't provide any legal entity or license information. Only thing the live chat says is "contact support". then the support never replies anything.

I can however see, that my payments have gone to a company in cyprus called "techoptions.group" which is connected to 20bet,22bet, hellspin, vave, ivibet etc. I have tried to contact them aswell with ofcourse no reply or answer.

They also have a LOT of fake reviews on askgamblers atleast and maybe here. Its clear looking at the accounts giving them the reviews. Almost every review is high 9/10 or 10/10 which almost never happen. Even the biggest and well known actually legit casinos with multiple legit licenseed don't have that kind of reviews. Usually casinos only get negative or mid reviews and these people have rating of 9/10...😀 what a joke and clear fake reviews. You can also see that all the accounts that have given feedback to hellspin, have given feedbacks to other casinos affiliated with them. Every review these fake accounts have given are very good 9/10 or 10/10 review and they have only reviewd the casinos affiliated with the techoptions group or 20bet,22bet,vave, hellspin, ivibet,bizzo, nationalcasino etc. Go and look complete fraudsters.

you go and look at the historical reputation of 20bet and their affiliated casinos and they have BAD historical reputation. They lie, don't answer to complaints and are just very shady people.

They don'tonly follow their account closure policy that can be found on the hellspin.com website, but they don't show any legal entity or license and my payments have gone to a company that cannot be found named on hellspin.com website anywhere? As far as ijm concerned the whole contract is VOID since terms and conditions dont mention any company and this casino don't follow their own policy or terms.

Imagine 3 months now passed and they never have replied to my message or my questions regarding what the legal entityy or company is and where located? have not provided under which jurisdiction my account is on and ignore all my messages to support.....

im pretty sure these people launder money through payment processor located in cyprus to offshore company.