GreatWin Casino - general discussion (page 4)

I want you to help me get the money.. They say the money was supposedly refunded to them because they couldn't withdraw me to the same account as two weeks ago.. I don't believe the lie

They say they couldn't pay the money and last time I deposited 500 euros in the same account... that's their game

Hey there.

Just try not to play to avoid losing your balance. I'd love to explain what is happening, but sadly, only the casino can at the moment.

It is strange indeed, but as I wrote after a full explanation from the casino, we can only guess what's happening.

To help you out, I suggest submitting a complaint. The full explanation of the process is here.

The complaint can be submitted via this link.

Do you like the idea?

They act like they're stupid. They say I didn't ask for a 19 2 payment and I did, I have proof. Now they tell me to do a bank transfer but I really don't put it into my bank account. They make a fool of me every day by writing the same thing

I wrote an application, I hope it will be approved

Hello,

so let's hope the transfer will proceed soon. I'll wait for your confirmation! 🤞🤞🤞

Thank you and I hope so

They put my money back in play...they say my bank refused the payment but my bank didn't, now I contacted the bank...they lie...they don't give me my money

I don't know what to do anymore..now I really had to ask for 500 euros via bank transfer..seems to be none of my money

Ok, is there any alternative payment method you can use? Many players in similar situations ended with cryptocurrencies. It's just a suggestion. Let me know what your payment options are, please.

They put my money back in the game. I made a bank transfer yesterday. And again nothing.. I have no cryptocurrency.. On 02.09. did they pay me by maestro card

Now they don't want to pay me...like I said, it's already been paid through Maestro

We would like to inform you that your withdrawal request in amount of 500 EUR has failed to be processed successfully.

In order to successfully process another withdrawal request for you, please follow the instructions bellow:

Please, resubmit withdrawal request to different credit card

If you have any additional questions, please do not hesitate to contact us via Live Chat.

Best Wishes,

GreatWin.com Financial Department

My card is the same .. pay deposit with the same card mastercard

Well, according to the instructions given by the casino, you should try another card instead.

Mastercard can no longer be accepted. It happens. If you do not see that as an option, though ask the casino for possible alternatives.

I thought you opted for a bank transfer, didn't you?

I did it via bank transfer as I was told because I can't carry others and the slaves were said to have been rejected.

I have just received 500 euros .. in my account .. I am happy .. still have a profit of 3000 euros

I guess you're going to request 500 at a time through the bank transfer until you receive the whole amount?