GreatWin Casino - general discussion (page 2)

Hello, I'm sorry for that.

As far as I can understand, you already lost your deposit and now you would like to be refunded because you have previously self-excluded from the sister casino, am I correct, please?

Yes correct.

Generally speaking, casinos don't refund players when they self-exclude in a sister casino and then they start playing elsewhere. It's also necessary to distinguish between a standard self-exclusion for any reason except gambling issues and the self-exclusion due to gambling issues that are mentioned by the player to the casino staff. There are a few exceptions where the casino will self-exclude you in sister casinos as well:

1. It's given by the licensing authority that the business owner musts track players within all of their brands and self-exclude the player within the entire brand if problem gambling is the reason for the initial self-exclusion.
2. I've heard (and seen a case) where some casinos do that willingly, they also have it written in their terms and conditions that once a player self-excludes in one of their casinos, they'll automatically close all of their accounts and won't allow you to open a new one with the same credentials.

I believe the case no.2 is your only chance. If the casino's terms and conditions say that the self-exclusion will affect even their sister casinos, then you should be refunded. But it's rather a rare case when casinos have it written there.

my account was disabled by the greatwin without any reason! I am so angry. I still have money in my account. how can I withdrawal?

And my winnings are deducted, which is ridiculous

I guess that the casino has found some irregularities. Have you received further explanation yet?

It's hard to tell whether the complaint is a reasonable step, but you can try that.

no any explanation. This is a cheating website, once you win high, then your account will be closed, I will tell my friends to stop using this cheating gambling website

Sadly after checking your complaint, I realized that you focus on sports betting rather than casino games, well I'm afraid that we won't be able to help you with that because we do not deal with sports betting in general.

Let's wait for Tomas. 🤔

anyway, don't use gratin, This is a fucking scam site. They also deducted the money from my account balance. What a ridiculous thing to do

Well you said "I play nab betting in greatwin, Because I am a freshman majoring in data analysis and I have been watching nba for 15 years, so I know nba very well"

Any chance that the casino recognized you as a pro, and went concerned about your strategy?

Just guessing now.

Played and lost at GreatWin. After 1 week I tried again and won and now I'm waiting for the payout and nothing is happening!

Sure, their strategy is to make people wait for them to play again!

I'll wait a few more days, if nothing happens then, I'll get the lawyer involved!

Hello,

you should not be ignored like this. May I know whether your account has been fully verified? Has the KYC already started at least?

I'm wondering if anyone received payment from Greetwin because I'm a bit of a monkey too

Has anyone received money from Greetwin casino because it seems to me that they are manipulating me

Hello,

What seems to be wrong with the withdrawal? How is the casino manipulating you?

today i needed my 500 euros and they wrote me again to give them my credit card and i gave my iban and bic.. they lie to me

Why do you think they lie to you? You need to have your payment methods verified in most of casinos before you can make a withdrawal.

I used the Maestro card payment method and when I was asked to pay the money twice they said they couldn't and I gave my Iban and Bic Kap what they asked for.

trust me man, they are fucking liar