Hello Romi my issues with them have indeed been resolved, but they're a very frustrating casino to deal with, though once you understand their tactics you can play cautiously because I do like their games.
The con they run is like this, they tell you, you can have three pending withdrawals of $750 that's to be paid out within three business days, but in reality they're going to stall you for 9 days, and will pay up on the 9th day, Of-course I had to file many complaints with several regulators, the BBB, gaming forums, send dozens of emails, and threaten to file criminal charges, but they began paying up every 9 days, and I received a little over 10K before getting the itch, and gambling again, and I lost my remaining 4k which Of-course is exactly their plan be stalling payment so long! They know you're going to gamble again, and want you to gamble it back. It's extremely dirty, low, shameful, and poor taste, but what'd ya expect these days?!
I don't know how the player who won 5 million euros will ever see his winnings, because with a payout schedule of $2250 every 9 days, and in the UK I believe they only allow 500 Euro per pending transaction, so that'd be 1500 Euro he's never going to see anywhere near his full winnings.
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