Freshbet Casino - general discussion (page 4)

https://www.askgamblers.com/casino-complaints/freshbet-casino-account-blocked-money-inside here is my complaint, i will take them on court if they dont return my funds

Absolutely, yes, it is our right. It's absurd how they behave with so many people, locking funds for 6 months or even longer! Then who knows how much they profit from our money in the meantime, especially considering the crazy increases in cryptocurrency values during this period!

And why is safety index of this bookmaker "Above Average" when every player is getting same problem with confiscated funds and "investigation of 6 months"

I saw that your complaint has been marked as unresolved on AskGamblers.

To my complaint, FreshBet casino does not respond, who knows why.

https://www.askgamblers.com/casino-complaints/freshbet-casino-account-under-investigation-for-6-months

We do feel with these players, and always try our best to help out with all the issues, of course. Our article How we review online casinos could actually give you a hint to your question. So if you're interested, have a read and hopefully the explanation will be satisfactory. If you have any questions, do not hesitate to contact us.

So after everyone saying that when they try to withdraw money casino says to everyone we need to investigate for 6 months, after this 6 months pass they still just say "Account is still under review" and winnings are never paid you keep their score as "Above average 7.2" for real?

Not to mention accoun was fully verified with Video verification, proof of address, proof of payment, id front and back and selfie with id .

I am really sorry we couldn't be of any help with your complaint as we do not deal with sports betting, which it was related to, and I hope you found some help from the websites recommended to you. This way, the result of your complaint cannot be included in the safety index of this casino, actually. So, it remains unchanched.

If you have any issues related to online casino games in the future, please do not hesitate to contact us.

Has anybody had any joy with getting money back from freshbet? Another one of rykers! Thanks

Do you experience some kind of issue with your withdrawal there? Is it something we could try to help you with?

I have had many withdrawals from them after winning 50k all came through fine.

That's great, it's not exactly a small amount of money and I know that sometimes casinos would probably make more trouble. How long did it take you to get it all in your account? Did you have money in smaller amounts or were you able to withdraw larger amounts? 

I have not got it all yet. Still got 17.5k in my account,

they have withdrawal limits £7500 a week but 15000 a month.

so i will be withdrawing again in november hopefully…

will leave with me 2.5k to do in december then!

I had no faith I would get any of it!

Then it must be a pleasant surprise that so far you got everything according to the limits. That's the way it should be and I'm sincerely glad. If there are any difficulties, please let me know. 

One more question, what payment method do you use to withdraw money? 🙂

Sepa & crypto! The crypto is processed and arrives same day usually! The sepa takes a little longer.

That's what I would have expected, well then, let's see if the rest will be just as successful.

Fingers crossed. 🤞

I am pleased to read the above from Ldiamond23. I put in £20 and have £300 waiting to be processed. Hopfully i get the same result.

Hello, I hope so too. If there's anything you don't like, be sure to let me know. 

Anyway, I hope the withdrawal turns out well. 

Did you play here for the first time? Can you describe a bit what it's like there?

Withdrawal was successful -£12 which I am assuming is fees. Or could be that it was from my first deposit, which was only £20.

So far so good. The only thing that annoys me a bit is that I don't have access to the elk games and I don't know which country does so I can use a VPN. Had to use a VPN for slotmill games tho

So it's okay to use a VPN in this casino, yes? If so, I would ask the support if they recommend or know what country you should use a VPN from to access those games. Will you try it?🙂

You're right I could have done. I however closed my account, which was done within a few hours. So for me this is another trustworthy none GameStop casino. Well done them