ExciteWin Casino - general discussion (page 3)

i had a good experience to other casinos here i'm playing.. hoping you guys can get your payouts in the nearest time

Which casino did you have a good experience with? I'm waiting for the withdrawals, but excitewin is making it difficult for me to receive my winnings.

It's been 13 days since I received my withdrawal of 1,500 BRL, honestly it's getting harder and harder to play in casinos, it's hard to receive from them, my public complaint Tomás still hasn't replied to me, I've forwarded all the emails from the Casino to him.

At the top right of the complaint, there is a timer that Tomas has to respond to.

As for casinos, I understand that sometimes it's best to stick with a casino where you've almost never had any problems. It's difficult sometimes, I would say, but you have to think positively.

That's probably all we have left.

Yes I saw the timer there is 1 day and 13 hours left, you know that Casino is not easy to get winnings in slots, when we get winnings by luck logarithm in our favor, then comes a Casino that is there to take your money and when you win the Casino does not pay, these casinos are discouraging players, stay 13 days to pay and will know if they will pay this is total dishonesty, a Casino that does not deserve the high rating you have given them, they are using their rating to deceive some players to get more profits by not paying some players, this is terrible.

I understand your frustration. Sometimes it takes casinos an unnecessarily long time to send you your money, and I'm not surprised that some players are unhappy about this. But let's wait for the whole case to be sorted out, because that's probably the only thing that will move us forward. 

Jaro I received my winnings of 1,500 BRL on 15/09 I have marked my complaint as resolved and thank you for your help.

You're welcome, that's what our team players are here for, to help.

Do you think you'll still be playing here after all this waiting?🤔

No, I've taken this casino off my list, I'll never play it again.

Oh yeah, right.

So, I wish you more pleasant experience in other casinos. 🙂

Thanks, I'm having luck in other casinos and if they don't pay I always open a public complaint.