Chipstars Casino - general discussion (page 10)

I played a Chipstars getting a bonus was near impossible= low RTP and when you did it paid peanuts 🥜 🥜 😫 I wouldn't give them anymore money. A gamblers mentality is always it will be different next deposit but it probably won't. My advice based on my experience is AVOID and close your account permanently and immediately

I've tried it a few times and found that playing cards in this casino is kamikaze. It is certainly best to take your advice. I never got around to withdrawing money, and I see that there are too many complaints from players. By the way, what is your favorite casino?

We appreciate your feedback and understand your frustration regarding your gaming experience.

I want to assure you that our goal is to provide a fair and enjoyable experience for all players, and we certainly do not want to make anyone feel like a fool. I’m genuinely sorry to hear that you haven't had better luck during your time with us.

As a gesture of goodwill, we have already provided you with bonuses, which we hope can enhance your gaming experience and give you a chance to try your luck again. If you have any questions about these bonuses please feel free to reach out to our support. Your satisfaction is important to us.

The Chipstars Team

Thank you very much for your 50 spins, I had 3 wins, 😒🙄 a total of 50 cents, and that was on Big Bass Bonanza, which should be a low volatility game.

This is what playing in your casino looks like. 50 spins × $0.1 = $0.5. And now you tell me about the RTP and that it's on a million spins, and this happened only now, what can we do, that's how slots are and blah blah... On 50 spins, from $0.1 I should have had at least $3, minimum, and to get bonus rounds (10 FS)

I just don't know what is fair and enjoyable playing here... It's just the opposite, it's very frustrating and not at all fair, with 0% chance of winning anything. After this experience, I have no desire to continue playing at all, on the contrary, I have just requested the permanent deletion of my account

We're sorry to hear that your experience at our casino did not meet your expectations. We understand that frustration can arise during gameplay, especially when outcomes don't align with hopes for wins.

We're truly sorry to hear that you've decided to close your account.

We wish you all the best in your future endeavors and hope you find entertainment that brings you joy. If you ever decide to give us another chance, we would be more than happy to welcome you back.

Take care,

The Chipstars Casino

Do chipstar accept uk players as I've just seen on another forum that they don't. Bit confused.

Dear,

Our licence doesn't restrict UK players.

If you have anymore question please dont hesitate to contact our support team, they'll be happy to assist you.

Hi, I see you've already got your answer and according to our review it's also the case that the casino should take players from the UK.

Would you like to try playing here? 🙂

Hi, I've already joined. Thank you.

Thank you.

You will regret every €/£ you give these scammers you have 0 chance of winning anything

Could you please respond to my email? I sent it about 10 days ago.

Your live support agents cannot answer my question regarding the payout, and I’ve been waiting for my money as a VIP player for a month now.

I am a VIP player at this casino and had a perfect experience, with payouts processed within a few hours—everything was great while I was losing large sums of money.

Now that luck has turned in my favor, the agents on live chat suddenly can't provide me with a payout "time" and keep redirecting everything to the finance department.

I've reached out multiple times, but on live chat, I’m not getting any answers about my payout.

Could you let me know how much longer you intend to withhold my money, as we are entering a new month?

I really don't know why you have such a desire to play in this casino? I mean, it's your money 💰 , but are you reading what going on with this casino?

Greetings Vladan4053,

I see about your name that you are ours, so we can speak in Serbian. Unfortunately, I have not yet arrived at this casino to request a payout, and I thought they were at least fair about that. Maybe you could speed up the casino a bit if you file an official complaint here..

I haven't played on there and have no desire to as yes I've read what's going on.

Haven't played on there as decided to check it out in more detail and after doing so wouldn't be stupid enough to deposit a penny on the site.

Hello, we can do it on ours too 🙂

It is with a heavy heart that I filed a complaint on this site and now we are waiting for their response.

Our people work at Chipstars, they were very accurate at the beginning, they processed payments within 24 hours, and when I asked them, they solved it in a few hours.

Unfortunately, now they started boycotting me, suddenly I don't get help on live chat, they block me on Telegram, and I'm already entering the second month of waiting for payment via crypto currency.. 30+ days..

I tried to ask them because of their merits from the past to tell me if it is necessary to divide the payment in two or three weeks, if they have a problem with liquidity, but there was no answer from their side.. I have screenshots of our correspondence..

I hope Casinoguru will help me in this

Are you open account in Piwi247? I think hey still offer 30$ no deposit bonus, and they paying almost instantly