CBet Casino - general discussion (page 5)

Hi, I've read your situation and honestly I don't envy you at all. At first I was pleased that you won a nice sum of money, but it all went away when I saw what your problem was. 

I also see that you are playing SunsetGaze recommended you some things, so did you try to look at the address where the money was supposed to go and did you find out anything ? I think waiting 3 months for an investigation and not knowing anything new would make me very nervous. 

Also, if you are interested, I would recommend you to file a complaint with us because it is free and it takes nothing but time. I think if you've been able to wait that long, you could give it a shot and our team would try to help you. 

If you're interested, you can open a complaint here.

You think it's worth a shot?

Hello guys, I share my case with you. I woke up this morning and opened my casino account and it turns out that I found moves that I never made. I have the screenshots and I'm going to share them with you. They stole all the balance I had.

It should be noted that no one hacked my account or anything like that, I still have normal access, it's just that my money is no longer there.

Hi, probably not the most sensible question but do you know what could be behind this ? Have you contacted the casino about this situation and therefore to somehow lock the balance so that no more money can be withdrawn ? Is there anything the casino has told you about this case ? 

Let me know please. 

I don't know what could be behind this, but I have access to my account so it wasn't hacked or something like that. I talked to them and they gave me the email address of one of their representatives or something like that. Now I'm waiting. But I very much doubt that it will be solved given the bad reviews that people indicate about this casino. Always problems when withdrawing money. If I placed a large withdrawal, I had to wait 72 hours because the system was overloaded. Several times they blocked my action to withdraw through astropay. And now this, I log into my account and I don't have my money. They changed my balance, not just that they took my money, that's the strange thing. They changed my balance from ARS to cryptocurrencies and that's how they took my money. It's very strange, the only ones who have access to my account are them.

Well, according to my experience, such ideas are very hard to prove. But if you lack further action, you can always try to submit a free-of-charge complaint.

Honestly, not much else to do, when your balance has been lowered.

What do you think?

Approximately 15 days ago I have been trying to withdraw my money from the account, I had some personalized agents, I contacted them, they first told me to try another device, so I tried but it kept showing me that the action was blocked, they created a ticket, wait 72 hours and until they told me that it was solved when I tried, the same thing kept happening to me, they told me that several players from Argentina were affected by this situation, that I had to continue playing to check that everything was in order in my account, I listened and played, like that As I won, I also lost when it came time to claim again today if there was something new, I found out that my account was blocked, they eliminated me from the WhatsApp group where I had personalized attention and they blocked me from everywhere, now believe the claim within the platform and send the emails to those I see that were left attached in this chat, did anyone have a response?

Hmm, I think I would find it strange if the casino told me to play again to see if everything is okay. After all, why should I play if I have a problem with the withdrawal. Of course, as far as I can see, the investigation hasn't gone anywhere, and since they've blocked your account, I wouldn't be too happy. 

Anyway, you did the right thing by opening a complaint and I hope our team will be able to find out what's going on. 

However, this casino was not the best choice, as you can see from the safety index, and this would probably be the last time I would play here. 

If you have any update, let me know.

No news, I sent an email, I wrote to them in a WhatsApp group and nothing. The only thing I can tell you is the following, do not play at Cbet. Is a gotcha. Thousands of problems, never a solution.

I'm sorry, but as Radka said, if you feel that you would like to try it, you can file a complaint. Our team would try to help if possible. What do you think, will you give it a chance? 🤔

If yes, you can submit one here.

Good afternoon, I have been playing CBET for months and I make charges and withdrawals without problems.

Everything was going well until this morning I was waiting for the response for a withdrawal of ARS$1,300,000 that was pending and I had already made the complaint, the support guys (which are only 3) said that there was an anomaly in my account and that The management and security system had automatically blocked my account and I would not be able to make any type of deposit or new account at CBET.

So they blocked me from their WhatsApp, they remove me from their Telegram channel every time I log in and I can't talk to support anymore.

Could someone advise me how to solve this?

Thank you

Have they actually explained the reason for doing so? It is a tough situation, especially if you are not aware of doing anything wrong.

You have done the right thing to submit a complaint here with our team, and you can update it anytime here.

Was your account verified prior to this blockage, if I may ask?

It will be 9 months since my withdrawal of 11,186 USD and with no clear answer other than an anomaly and account under investigation, the casino continues to function as if nothing had happened, how can it be that with so many complaints no one does anything about it with that casino and close it once and for all, a site that scams people as if nothing had happened and is still there working, not even its curacao gaming license provider responds... it would be good to find some legal place where I can report them... I just wish they would close their page, now I lost hope of getting paid

My response is in the other thread, find it through this link 👈, if you want.

This bookmaker is a scam. They use players' money for money laundering.

I still can't believe how they manage to operate.

Hey!

That's an interesting point. Could you kindly share original source of this information, please?

How, in your opinion, does this scheme work?

CBET's modus operandi is well defined. For players who deposit low amounts, the platform allows withdrawals without problems, creating a false sense of security and reliability. However, when players deposit high amounts, CBET immediately blocks their withdrawals and then suspends their accounts, claiming alleged violations of the terms of use without any real basis.

I'm from Brazil and had my account blocked by CBET, with a balance of R$13,000.00, a few months ago for no apparent reason. Like me, many players have reported similar experiences on platforms such as Reclame Aqui, where we created a group to discuss the problem and discovered a recurring pattern in the company's actions.

CBET responds to players' complaints, releasing the loot of a few and closing complaints with a maximum score of satisfaction, which gives the impression that the company is reliable and solves problems effectively. However, this practice is nothing more than a strategy to maintain a positive reputation while, in reality, deceiving many customers.

In addition, CBET has used digital influencers to promote its scams. These influencers post stories and sponsored content, encouraging their followers to sign up to the platform. For every new player who joins CBET and loses money, these influencers receive a percentage, making them complicit in this dishonest practice.

CBET uses a falsified CNPJ, which makes it even more difficult for players to legally appeal against its abusive practices, as there is no court to effectively appeal to.

Hi bro! I don't know what CBET is playing at but after almost 1 year, on 08/11 they deposited the 11,000 usdt that I had won on 10/19/2023, anyway they told me they were going to block my account, they paid me and they blocked me, I don't understand! But my message is mostly to give you a little hope, but they are a scam!!!!

Hmm, I saw that you also had a complaint about this particular problem, but unfortunately the casino failed to resolve it. I'd like to know why they blocked your account, but apparently you don't know yourself, or am I wrong ? 

As for the fact that there is no one to turn to, that's true. I'm sorry how it turned out and it's a shame that players end up in casinos like this because it's definitely not good.

I hope things are better for you.

They blocked me right away, will they pay me? Or were you already blocked?