ForumCasinosCBet Casino - general discussion

CBet Casino - general discussion (page 5)

2 years ago by Maurizio97
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1 week ago

I was the victim of a violation of my account within the CBET casino, I won an important prize in slot machines of 33,000,000 million Chilean pesos, of which when I won I immediately withdrew, the next day I entered the page to review the status of the request, and I see that there are some transactions that I did not make, they changed my money to crypto and transferred it to another account in a matter of seconds, my transaction took more than 5 hours to be approved and the one made by the alleged hacker It took less than 15 minutes to be accepted, when regulations say that payments are made within a period of two to 5 business days.


After this, I proceed to contact the cbet fraud team and they make me wait a couple of days to tell me that clearly my account suffered a breach and that they entered it from another site outside my country (Chile) and from there a dispute begins. in which I have been waiting for 3 months for a response from them which always ends in the same response, "we are waiting for the response from the payment provider to respond to your request", it has been a battle from which they do not want to take charge and I have come to think that this is a mafia, which does not want to pay the winners' money or their high prizes, so they invent, block and withdraw your money in order not to pay you that amount, search and search and in everywhere says the same thing about them.


I don't expect anything anymore, but I warn you so that you don't fall for these thieves.

Automatic translation:
1 week ago

Hi, I've read your situation and honestly I don't envy you at all. At first I was pleased that you won a nice sum of money, but it all went away when I saw what your problem was. 

I also see that you are playing SunsetGaze recommended you some things, so did you try to look at the address where the money was supposed to go and did you find out anything ? I think waiting 3 months for an investigation and not knowing anything new would make me very nervous. 

Also, if you are interested, I would recommend you to file a complaint with us because it is free and it takes nothing but time. I think if you've been able to wait that long, you could give it a shot and our team would try to help you. 

If you're interested, you can open a complaint here.

You think it's worth a shot?

3 days ago

Hello guys, I share my case with you. I woke up this morning and opened my casino account and it turns out that I found moves that I never made. I have the screenshots and I'm going to share them with you. They stole all the balance I had. file

Automatic translation:
3 days ago

It should be noted that no one hacked my account or anything like that, I still have normal access, it's just that my money is no longer there.

Automatic translation:
adrimelo1998
3 days ago

Hi, probably not the most sensible question but do you know what could be behind this ? Have you contacted the casino about this situation and therefore to somehow lock the balance so that no more money can be withdrawn ? Is there anything the casino has told you about this case ? 

Let me know please. 

Jaro
3 days ago

I don't know what could be behind this, but I have access to my account so it wasn't hacked or something like that. I talked to them and they gave me the email address of one of their representatives or something like that. Now I'm waiting. But I very much doubt that it will be solved given the bad reviews that people indicate about this casino. Always problems when withdrawing money. If I placed a large withdrawal, I had to wait 72 hours because the system was overloaded. Several times they blocked my action to withdraw through astropay. And now this, I log into my account and I don't have my money. They changed my balance, not just that they took my money, that's the strange thing. They changed my balance from ARS to cryptocurrencies and that's how they took my money. It's very strange, the only ones who have access to my account are them.

Automatic translation:
adrimelo1998
2 days ago

Well, according to my experience, such ideas are very hard to prove. But if you lack further action, you can always try to submit a free-of-charge complaint.

Honestly, not much else to do, when your balance has been lowered.

What do you think?

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