CBet Casino - general discussion (page 2)

Hi, the best option is probably contacting their customer support. They should be able to help you with the deposit options. They also have a live chat (the right side on the screenshot) and then there's also a chat with other players (the left side). If you play on the Spanish version of the website, there are Spanish speaking players on the chat so you can possibly ask them as well.

Hello! Good morning.

It's been a few weeks and no one gave me an answer. The bets were mainly in online casino. As I indicated, the account was closed unilaterally and without notice.

I don't know what they mean by filing another complaint in the story above everything appears.

The conclusion is that CBet stole more than $4,000 from me, closed my account and the chat (as I could, the photo above blocked me and the emails that respond are always the same answer).

I was reading several users and the same thing has happened to them (I don't know if it was justified, but in my case it was the only platform that blocked me).

Dear, they have all my background, you can ask for a history of my bets and there is nothing abnormal, 90% of my game was in casino and 10% in sports (as far as I remember a large part of my losses were sports).

Can you tell me if you help me solve this?

Hello,

I won't bring any good news. As Jaro mentioned already - we do not engage in sports betting while handling complaints.

Thus I fear you should try out the options given:

https://casino.guru/forum/casinos/cbet-casino---general-discussion#post-65094

We can't help you with that. As far as see, in the system, your complaint has been rejected 🙁

I made a deposit of 10 thousand, I almost always deposit the same. Sometimes I win 20 and I can withdraw without problem.

But today I won more than 300 thousand and they told me that my bet is suspicious and that I have to bet more than 1 million to be able to withdraw. Is there anything that can be done against that? It is impossible that by winning once he will be taken as a suspect

Matias, it is a scheme they use to increase the turnover that is supposedly 1x to the x that they determine.

When you manage to complete the turnover that they have at their discretion without respecting what they offer, problems arise when withdrawing in which they will be delayed and to finish, many times under the same criterion of "suspicious bet" they ban the accounts obviously not returning ANYTHING .

You can review there are many complaints in the forum and in the complaints section.

That's the way CBET thieves work.

Hi, did the casino give any specific reason or say what I mean by suspicious bet ? How long has the situation lasted that you can't withdraw money ? Anyway, such a high rollover is too much for me.

However, I see that you have had successful withdrawals in the past, so I don't know what the problem might be now. 

Can you help me and tell me more ?

It's ridiculous that they demand wagering requirements of 100 TIMES YOUR DEPOSIT, it must be a joke, is it a clean deposit or did you have a bonus?

Unfortunately the system works like this.

Without bonus or upon losing the bonus.

They supposedly ask for a 1x turnover, but when playing in a live casino it only adds money to the turnover.

There is NEVER a solution to that problem (even if you lose the bonus).

When you achieve the turnover that becomes a minimum figure of 20 or 30X...

Then the many problems of unjustified withdrawal or banning from that horrible CBET thieves page.

I've been to casinos where there is a set wagering requirement when you bet on live games (sometimes it's excessive, like 10x, but MINIMUM is set) and others where they simply don't care what you play, as long as bet your deposit once, but this VARIABLE wagering requirement is ridiculous, I have never seen it in any casino and that is SAYING A LOT because I have played in dozens of casinos.

If you were at least warned about how many times you have to bet your deposit it would be fair, but this is straight up stupid, you are basically playing with REAL MONEY as if it were a BONUS, if you ask me, this is basically a scam

They blocked my Cbet account, having money inside, and no one gets in touch or tells the reason. They say it was automatically blocked due to suspicion...

They take deposit and withdrawal as suspicion

In fact, I lost the last sports bet.

Hello, I'm sorry about the situation you've gotten yourself into. As far as I know, the casino has had a couple of complaints like this against it before, so it doesn't surprise me if another one has popped up. I'm sure the reason why your account was blocked would be good to know, but I can see you don't know any more than that.

Anyway, I am glad that you have reached our complaint handling team and I firmly believe that we will be able to help you somehow, even though this casino has not responded to many complaints and has quite a low safety index.

So we will see how the situation develops. I will keep my fingers crossed. 🤞

Thank you so much. to wait for answers from Cbet

You're welcome and feel free to let us know when you hear something new and if the casino responds. 

Anyway, I have one more question, did you bet only on sports and did not play any slots or other casino games ? Because from what you wrote it looks like that. Let me know.

I only play in that casino, I've played a lot of slots, live casino. Of everything .

I got it. However, from what I have seen, your complaint has been closed because the casino has more than 15 complaints that have not been answered. I'm quite sorry, because I thought they might try to resolve your case. 

Nevertheless, I don't know if you will be able to get your money back, and I guess the only positive thing is that the casino will lower the safety index, even though I know that's not what you want, because there's money involved. Too bad we couldn't help more and nobody answered us. 

Probably the wisest thing to do is to avoid this casino and not play here anymore. 😥

Anyway, if you happen to find out anything new, please let us know. 

Hello, I need a solution to withdraw my money in cbet. I deposited nothing more than 40,000ars (Argentine pesos) and it went up to 79,000ars. Which I want to withdraw since I need the money. The problem is that cbet tells me that I should bet 174,000 ars more which seems exaggerated and even in vain because I deposited, I was losing until I recovered and won only 39,000. I need a solution please, thank you.

Hi, I thought I'd ask support if it's a rollover deposit although it's quite a lot in this case. Have you tried it and you wrote to live chat why you have to bet so much ? Has your casino account been verified yet ? Did you play with any bonus ? When did you make your withdrawal ? 

Let me know how the whole situation goes. 

I have been struggling since Monday to make a withdrawal of 2000 euros. First they put a 72 hour restriction on me because the network had crashed (not true because that didn't happen on my girlfriend's account). After 72 hours I requested the withdrawal and now it told me that I had to contact support to see why it wouldn't let me withdraw.

Everything is very strange, they say to wait for an email, I will keep you informed.

I hope I don't lose money like I have been reading other users

Is the account you use verified? Have you already withdrawn before? Did you play with your own funds or with a bonus?

Casinos and betting houses generally do not allow two accounts registered under the same IP address or address, if your girlfriend's account shares personal details with yours (same address) it could be a problem, even if this does not bother you. gives an advantage and you do not take bonuses, many operators consider it a sufficient reason to ban users and confiscate funds

My girlfriend lives at the same address as me, they told me that there would be no problem if she could activate the deposit bonus and that is why we created an account with her as well.

Now I couldn't withdraw. she did a week ago

I am 100% sure that when I asked they told me that it was allowed with the same IP and there was no problem.