CBet Casino - general discussion

If you want to discuss anything related to CBet Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.

I have received my withdrawal now. Thanks anyway for your availability

Hello and congratulations.

May I know how long did it take in total, please?

I'm sure the others would like to know.

12 days since I requested the withdrawal, 10 days since they put it in process

Thank you.

I can see this one provides live games as well, so I wonder have you tried any of those? 🙂

Anyway, have a nice Sunday.

The live games are the same as other casinos provide, in the end the accounts are not bad graphics and everything but as far as withdrawals are concerned we are in bad shape I would never recommend it for that reason. I now have another fairly large withdrawal in progress on Mystake. I hope not to have to contact you again for help hahahah even if I have never won a figure like this at a non-amms casino so I see it a bit tragic looking at the past. We resend anyway in case. Happy Sunday and thank you for what you do

Fair enough.

Share your progress in Mystake here, please.

Hope it will be alright 🙂!

Greeting. I'm only interested in one thing, like probably most of the players. How and why do you give such a high rating to a casino that has so many complaints and complaints both on your site and on other sites. I don't understand how you can give such an obviously thieving and fraudulent casino the same rating as some really honest and good casinos. I really use your site every day as a kind of guide, i.e. an indicator of which casinos are correct and good and which ones I should avoid. I want to continue to rely on your site and your experience and knowledge, but if you give such ratings to such casinos, I am afraid that I will have to start avoiding using your site as well. I have read and I know what your criteria are for evaluating casinos, but I think that you and I and other players know that this is not correct in the case of this casino. This is the first casino I wrote a comment about two months ago, and I'm only writing this now because a similar situation happened to my friend, only that in his case it was about much more money. I'm sorry that he doesn't want to write a comment and complain, so I'm writing this on his behalf, but I think it's really not fair to other casinos as well as to other players that you rate obvious thieves as very good. I apologize for the comment, but this is the truth about this casino because I was convinced of it and saw it with my own eyes.

Hello,

to learn why the casino earned such a rating, simply visit the tab called "reputation explained" as the name suggests, the reputation is explained there - for every single casino listed on the website.

You can also go through the complaint section to learn how many complaints have been submitted so far, how many are resolved, and unresolved. An unresolved complaint means a black point for the casino, go ahead and see for yourself. Kindly note that we review casinos differently and only rely on our reviewing process - which can be checked here

Seems like you've aready done so, hence you knw that we only consider information we were able to evaluate.

No need to apologize 🙂.

Feel free to submit your own complaints against every casino that treated you unfairly and we will investigate.

Hello.

I have a problem with these bookmaker. They just close my account withtout any obvious reason.

IS there someone with same problem here?

Hi, it's always hard to guess what happened there. I suppose your account haven't been verified yet? Have you contacted their customer support regarding it?

Hello.

My sports bet was taken as "lost" when I actually won the bet, until now they have not given me a solution from Cbet support, what can I do?

Hello there.

Could you provide more details, please? Like:

How long have you been waiting for a resolution?

Is this issue related to sports betting or casino bet?

What exactly did the casino tell you the last time you were in touch?

Thank you for helping me understand the context. 🙏

I've been waiting for a solution for less than a week. The problem was in a sports bet, it is in a match where a team scores a goal, but on the cbet page they score the goal for the opposing team and not for the one who scored, for example, team 2 scores a goal and in cbet It turns out that team 1 scored a goal. The casino has been telling me the same answer as always, that the case is still being analyzed but they don't give me any more information than that, and I'm sure I'll be waiting a long time for them to give me a solution.

Hey,

Thanks for updating your issue and I’m sorry to hear that you have this kind of problem.

Unfortunately, since we are not dealing with sports betting at Casino Guru, I can suggest you to visit these sites where you can find help.

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

 

If you will do so, you can let us know about result. 😊

I ask for help in case someone can help me see what is done in these cases, since it is really hard for me to believe that it is a fraud.

Hi, I'm sorry you're going through this situation. May I ask if you played with the bonus ? I see that you write that your account is fully verified and if I understand correctly, you have had successful withdrawals. In addition, what anomaly was discovered by the casino security system mentioned in the screenshot ?

Anyway, in this case I would suggest you to file a complaint, because I find it strange that nobody has explained anything to you. Click here to open one and I've also included a link if you need help on how to proceed: https://casino.guru/complaint-resolution-instructions

Our team will look at your situation and try to help you as much as they can.

Keep us updated as your situation progresses.

Hello Jaro, thank you for your answer.

It's unfortunate that this kind of thing happens.

I put the message in the link that you tell me, I thought it was up, I got the claim ID 75682 but I can't find it, I don't know if I did something wrong.

Answering your queries:

1) I didn't use any bonus, even the day before the block I had made a withdrawal.

2) From day one they gave me problems to get the $. I have played and in most bookmakers and my balance is much more negative than positive, that is why I do not understand the reason for the blocking. What they say is that according to them I play a method that raises the bet as I lose, which is prohibited, but I don't understand what they mean. My winnings were in live sports and live casino. I played everything, even slots.

I have sent new emails to the cbet support area and they do not answer, everywhere it is a fraud of more than U$ 4,000.

Little hope is that you can help me, since I have seen that they have been able to solve several cases.

Please tell me if my case is open or I did something wrong in the process, where I even attached emails that were sent to me and everything.

Thank you so much,

Hi, according to my information you have done everything right and you have submitted the complaint correctly. However, in the process of resolving, our team overlooked important information that you provided and therefore I ask you to open a new complaint with us once again. 

Our team will look into the issue and try to resolve your situation. 

However, in this particular case, I would like to point out that we specialize in online casinos, so if you have a problem with sports betting too, I would recommend that you also try to file a complaint here on one of the attached links:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

I think your emails will be useful and our team will need them when they get to your complaint. Could you let us know if you file a complaint with us again please ? If anything is unclear or you have failed to see the complaint feel free to write and we will look on it. Also, I'd like to ask you if you still haven't managed to get a response from the casino ?

I hope your situation will be resolved as soon as possible and wish you the best of luck. 🤞

Hi, good, I want to deposit money to start playing in the cbet casino but I can't find the way, I'm from Argentina