2 years ago
If you want to discuss anything related to Casino Extreme, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
Hello,
can't connect to it either. Will get it checked.
Thank you for noticing.
horrible casino with scam RTP and even worse promos. games are impossible to win and bonuses hit literally nothing. avoid this gambling company they just reskin a bunch of their terrible games and hand out promos that sound too good to be true
Hi, I can see that you haven't had a very good experience with the casino, which is a bit disappointing.
As for the RTP, what is it in this casino ?
In terms of bonuses, the only thing wrong with them is that you couldn't win ?
From trying 2-3 different RTG casinos, none of the slots have the capability to hit big. Any bonuses are like 5x..
I would not be surprised if the RTP is like 90% or lower.
Bonuses are impossible because they are sticky with the crappy games provided, all of which cannot win you shit
In that case, I suppose this casino is definitely not for you and you'd better find another one that suits you better in these matters, am I right ?
As for the RTP, was it visible on the slots or not ?
No it's not visible on the slots.
Have you personally tried RTG casinos? How could you consider any of the games on them fun or fair by any means
I don't play in casinos so unfortunately I haven't tried any of the games and I haven't had a chance to play in the RTG casino either.
However, if you think it's not fun or fair, as I mentioned, the best thing to do would be to not play in such casinos to avoid unnecessary hassles and stick to the ones you haven't had problems with. That's my recommendation.
That honestly explains a lot about RTG's ratings on this site..
All slots are 3x5 layout (just reskinned pretty much) with abysmal RTP. 3-4 deposits without a single win over 15x from bonus. The games are just not fun, no variety and no payout. I find it really weird how high the ratings are on RTG casinos on Guru, its misleading a lot of people. You should at least look through their catalog and see if you can find a game that isnt reskinned 3x5. Winning is almost near impossible too, thus why theyre willing to give you $50 to start in some places and 500% bonuses at 3x playthrough.
Really should let people know about RTG's in house slots before misleading them to lose their money
I don't think we are misleading the players. We have information about casinos on our website and you can choose whether you want to play there or not. The forum is for players to share their experiences with each other like you have done, so if someone comes across your post, they might change their mind about whether to play in such casinos or not.
As for the safety index (casino rating), it is done by an experienced team that has reviewed quite a lot of casinos. If you are interested in learning more about how it is done here, you can do so here: https://casino.guru/our-casino-reviews
I hope my answer was sufficient.
Having trouble withdrawing. I got verified today. Send the required $10 in LTC for deposit verification (which I keep getting asked various times and I send them the wallet address then gave me to deposit in and proof of payment. I can't send my winning ($50) to my LTC wallet address. I keep getting an error of put a valid wallet address. I've emailed them, spoke to 4 different customers services. They just close chat on me with no solution.
I won $200 today and when I tried to withdraw, it had me verify my address. They had me listed as, Female.
I know when I registered, I selected Male.
Now they are giving me the runaround, saying I need to email support, while the website says to contact them via online chat or support.
Below is the convo script.
[2023-11-28 09:28:45] [Live Support] Good day! Welcome to our Live Chat Support.
How can we be of assistance?
[2023-11-28 09:28:45] [num174582] Verification. My information says I'm Female but that is not what I entered when I registered
[2023-11-28 09:29:39] [Tony] Please give me a moment to check your request.
[2023-11-28 09:29:45] [num174582] ok
[2023-11-28 09:30:21] [Tony] I am really sorry, but we cannot process any promotion or verify your email before you update your profile information. Please go through your cashier and click on deposit --> master card and fill out your personal information. Please note that you don't have to deposit.
[2023-11-28 09:31:13] [num174582] Not sure what you mean? Ive been depositing money here. I'm not claiming a promotion
[2023-11-28 09:32:50] [Tony] Let me check.
[2023-11-28 09:33:03] [num174582] Its not letting me enter anything when I click mastercard. Takes me to a crypto deposit
[2023-11-28 09:33:26] [Tony] Would you like to withdraw?
[2023-11-28 09:33:32] [num174582] Yes
[2023-11-28 09:35:01] [Tony] One moment pleas.e
[2023-11-28 09:35:43] [Tony] Can you access the withdrawal page?
[2023-11-28 09:36:14] [num174582] yes, all I want is to change my info from Female to Male. I selected Male when I signed up
[2023-11-28 09:36:43] [Tony] Okay, you would have to send that request to documents@casinoextreme.eu
[2023-11-28 09:36:53] [num174582] You're kidding me?
I waited for awhile and he never responded. Sent the email and still haven't heard back.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.
Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024
Check your inbox and click the link we sent to:
youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.
Check your inbox and click the link we sent to: youremail@gmail.com
The link will expire in 72 hours.
Check your 'Spam' or 'Promotions' folder or click the button below.
Confirmation e-mail has been sent again.