Casinia Casino - general discussion (page 3)

But really.... scammers' tactics......they reset the game error in a few days.....and they ask me for the id........smartly blocking the game and the id doesn't exist because with the block the winnings were not uploaded to me

I reckon that it should be all shown in the game history, and I hope that I am right. That is why you really need to wait for our complaint team to have the time to investigate all of this. If the casino won't be able or willing to get it solved on its own, we will help you.

I await your response.....there is no ID in the history because everything was blocked....by blocking everything the win was not recognized and consequently the win was not recorded..... ..in fact their last reply this morning if there is no bet ID they can't do anything....what a thieves' tactic.........blocking everything and the blocking persisted for three days they didn't recognize my name simple win their scammer tactic......sorry to be so repetitive......sorry, have a nice day

There is no need to apologize. I can surely understand how you feel. Try to be patient, though, and the issue will hopefully be resolved soon.

Good morning,

I requested two withdrawals of €500 each but they are still under evaluation.

Since I won another €1700 and reading the reviews it seems like it is not a reliable site, I ask for your support to get all my money back.

can you help me? What are past experiences like from other users?

Thank you

If you talk about the Casinia casino they are big scammers......I hit the mega jack but everything stopped instantly......consequently the winnings were not recorded and so they rely on the fact that if there is no they can't do anything with the bet ID.....but if the win wasn't collected because I repeat everything stopped with error 211......immediately....at first they told me to wait 24 hours.....the time has definitely passed for them to reset everything and not recognize my winnings......truly disgusting....it should be closed immediately.....cheats and scammers

Yes but I am interested in withdrawals, having already won I want to understand if they let you withdraw or not

Can someone from the staff help me? Thank you

Hello there. May I ask when exactly you requested the withdrawal and if your account is fully verified at this casino? Only after we have some more details can we have a better understanding of your case and try to help you out if needed.

If you'd like to know about the player's experience, you can browse through the user reviews here; it could help you, for sure.

Please let us know if you have any updates from the casino, we'll wait for your reply.

Just a tip.😉 Next time, try to use the "reply" button to write a message to someone particular. This way, he'll be notified about your post.

Hi, I requested it 3 days ago but I'm very worried as some reviews say they don't pay out the winnings.

my account is verified, if you want I have all the screenshots you need.

Thank you

There is no need for any evidence right now, thank you. Unfortunately, our complaint team will not be able to intervene as of now. Usually, we give casinos 14 full days to process the withdrawal.

Have you had any successful withdrawals there before?

Please keep us informed about any updates regarding this, and hopefully there won't be a need for you to file a complaint.

I feel cheated. After more than 12 days, I have tried several times to withdraw my money. And they only give me delays and excuses. Go. To report to the police. And on social networks.

D very much agree

Uhm, I'm really sorry, but the police won't help you. May I know what roundabouts you are currently getting instead of payment?

In any case, if they fail to resolve the matter in the next few days, I would like you to know you can complain about the casino for free through our Resolution Center. Are you familiar with the process?

However, I hope such a step is inevitable.

Hello, I wanted to know if anyone by chance has withdrawn money from Casinia, since I have had a withdrawal in the process of being verified for a week and they just keep dragging me out!! I don't know what to do…..thanks in advance

Could you tell us what the issue is exactly, please?

I have been requesting a withdrawal since 2/06, they tell me that it will take between 3-5 business days to process, a week passes and the withdrawal is still under review, I talk to them and they tell me that the finance department is taking longer than normal All this, at the moment they did not ask me for any verification, because it makes me doubt whether Casinia is trustworthy or not!

It is not reliable at all....they should close it immediately.......I reported it here to the casino guru but they were unable to do anything....only advertising here too....I closed the site immediately casinia casino and I think of closing here too because they don't solve anything.....I had concrete evidence but nothing was done.....I closed the casino sites....ditto jackpot freenzy casino..... and the same casinia casino chain.......don't play on these sites.........I'm done, I no longer play in online casinos, they're all manipulated......and the casino guru I'm sorry to say it because I had faith in them but there is a conspiracy between them and they even advertise for them.....truly a shame

The same thing happens to me, I think we have lost our money.