Hey there!
I've moved your post to this official thread, so you may go through the other players posts, and have some more information about this casino.
About withdrawing process, sometimes withdrawals can take some time, until money arrives in your account, because of verification process. May I ask, did you pass the verification procedure yet? And let us know, if you had any new contact with the casino.
Generally, we give casinos 14 days for the withdrawing process, especially when the first withdrawal happens, as they have to review all documents . In meantime, you can read the User Reviews of Cashalot Casino, and you can see what are other peoples opinions about this casino too. Have you seen this screenshot, perhaps? That doesn't look very nice to me.
If you have any update about withdrawing process, inform us.