HomeOnline casinosCashalot Casino Review

Cashalot Casino Review

avatarJannete H.
Last updated 09/2024
Safety Index
1.9
User feedbackBad
23 reviews
avatarJannete H.
Last updated 09/2024

Casino closed

Cashalot Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Extensive collection of games from multiple providers
  • Wide range of currencies
  • Maximum winning amount per ticket (including repetitive tickets) is 30 000 €
  • Live chat support is not available 24/7
  • Only one free withdrawal per month
  • Website is translated into many languages but not all of the website sections are in that language
  • Fees associated with some withdrawal methods

Cashalot Casino Review

In this review, we break down Cashalot Casino. Our independent team used our casino review methodology to look at what stands out and what falls short. Our analysts went through the casino's Terms and Conditions, licenses, player complaints, support, and limits one by one. This helped them place this casino on a scale from safe and legit to a clear scam.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Cashalot Casino scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 1.9. Carry on reading our Cashalot Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index of Cashalot Casino – Is it fair and safe?

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Cashalot Casino Terms and Conditions as part of our review of Cashalot Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.

Based on our estimates or gathered data, Cashalot Casino is a small to medium-sized online casino. In proportion to its size, it has received complaints with a very high total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

To our knowledge, Cashalot Casino is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All of that, together with other factors considered in our review, has resulted in Cashalot Casino having a Safety Index of 1.9, which is a Very low value. We strongly recommend players to stay away from this casino and look for one with a higher Safety Index.

T&Cs of Cashalot Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Cashalot Casino to be unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Cashalot Casino player complaints

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 16 complaints about this casino in our database. Because of these complaints, we've given this casino 21,155 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Cashalot Casino user reviews and feedback

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

Cashalot Casino has a Bad User feedback score based on the 23 user reviews in our database. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Company information and licenses of Cashalot Casino

Cashalot Casino is in the ownership of Indigo Soft N.V. and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.

To our knowledge, Cashalot Casino has not obtained a gambling license from any regulator.

Withdrawal limits, win limits, and payment method options

Cashalot Casino supports 32 payment methods. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, QIWI Кошелек, WebMoney, Maestro, Bitcoin (BTC), Online bank transfer, AstroPay, Bank transfer, Free Kassa, Binance Pay, PayDo, Interac, MiFinity, Ripple (XRP), eZeeWallet, Revolut, MuchBetter, Chainlink (LINK), Stellar Lumens (XLM), Jeton, Volt, Klarna, Rapid Transfer, Ethereum (ETH), Tether (USDT), Bitcoin Cash (BCH), Litecoin (LTC).

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 5,000 per week EUR 100,000 daily net win limit
EUR 20,000 per month EUR 30,000 per spin
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Cashalot Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes No No
Portuguese Yes No No
Russian Yes No No
Japanese Yes No No
German Yes No No
Finnish Yes No No
Swedish Yes No No
Italian Yes No No
Ukrainian Yes No No
French Yes No No
Turkish Yes No No
Vietnamese Yes No No
Arabic Yes No No
Hungarian Yes No No

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Cashalot Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Cashalot Casino has an average customer support.

Slots and casino games at Cashalot Casino

Cashalot Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.

The casino's game library includes titles from 90 providers. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Evoplay, Push Gaming, Eyecon, BGaming, GameArt, Endorphina, Wazdan, Habanero, Lightning Box, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Genesis Gaming, Booongo (BNG), Relax Gaming, Betgames, Smartsoft Gaming, InBet Games, Lucky Streak, Slingshot Studios, Amigo Gaming, Ganapati, GONG Gaming Technologies, G Games, BF Games, Spribe, Gamomat, All For One Studios (ALL41), OneTouch, Kiron Interactive, Arcadem, Northern Lights Gaming, Bragg Gaming, Foxium, Mascot Gaming, Vivo Gaming, Triple Edge Studios, Crazy Tooth Studio, Givme Games, Real Dealer Studios, Oryx Gaming, Atomic Slot Lab, Leap Gaming, TVBet, Fugaso, Felix Gaming, Skywind Group, Stakelogic, Peter & Sons, Fazi, Gold Coin Studios, Esa Gaming, Gamzix, Kalamba Games, Golden Hero, Just For The Win, Golden Rock Studios, Snowborn Games, Stormcraft Studios, EURASIAN (EA) Gaming, Hacksaw Gaming, Ruby Play, XPG (xprogaming), Elysium Game Studio, Asia Gaming, Las Vegas en Vivo (LVV Digital).

Cashalot Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

Sadly, there are now no bonuses available from Cashalot Casino stored in our database.

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

  • Owner Indigo Soft N.V.
  • Established 2021
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Cashalot Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Unfair
Issues found: 4
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very bad
Total complaints: 78
Last updatedLast updated
  • Opened 0
  • Unresolved 16
  • Resolved 24
  • Rejected 38
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Low win limit: €30,000 / spin or game round

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    • No license
    Important
    Important: Win limit of €30,000 per spin This casino has a win limit rule. You will not be able to win more than €30,000 per spin.
    Important: Casino doesn’t react to 3rd party complaints The casino doesn’t cooperate with our Complaint specialists on any complaints submitted through Casino Guru. If you run into issues, we recommend contacting the casino directly.
    Unfair terms and conditions
    • Common bonus hunting strategies may be seen as a serious T&C violation
    • Wagering requirement on all deposits is significantly higher than necessary
    • Common bonus hunting strategies may be seen as a serious T&C violation
    • Low-risk play may lead to winnings being confiscated

    Games

    Explore the game selection available at Cashalot Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 13 Not Available: 2

    User reviews of Cashalot Casino

    This is a place to share experience with Cashalot Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Bad

    Rated by 23 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 2 years ago
    Thieves!
    I was given a 250% deposit bonus, deposited a 37 euros and it became a 120 something, played few slots and I was lucky to raise the balance up to 1700 euros. Checked the wagering and I could see that few hundreds were left to wager out of 4800 euros. I kept playing and suddenly a message shows up saying error. I went out to the lobby and oops my balance turned from 1700 euros to 230 euros. I had a message that I opened and it said that I successfully converted my wagering to real money and I was shocked but anyway, I kept playing again and could raise once again the balance to 501 euros. I made a withdrawal with the amount of 501 euros. Today I receive an email saying that I was playing with a stake above 10 euros (a stake that I didn't play with) and they said that the reserved amount was deducted. I went back again and then oops NADA.
    • 2 years ago
    I made the deposit, played and tried to withdraw and simply the space to enter the email for withdrawal is not enabled, that is, deposit open, withdrawal closed! shit website
    • nothing positive
    • fraudulent website
    • withdrawal disabled
    • 3 years ago
    I deposited about 3000 euros...never a win...never...slots seem set up to lose...a scam...you never win...I understand the randomness that can be in the algorithms... but here the algorithms are calibrated only to foot
    • Avoid signing up
    • If you ask for self-exclusion, they turn a deaf ear...just cheaters
    • 3 years ago
    The payouts take a really long time, but they come
    I have only had positive experiences with the casino so far and these are not fraudsters as the previous speakers said.
    • Withdrawals take a long time
    • 3 years ago
    Very bad behaviour about the payments. I have a pending withdrawal 10 days and still haven't receive vyyy
    • Big delay in cashout l
    • 3 years ago
    They never pay out any winnings,they just tell you to be patient but never give a timeframe of payment and support is replying the same thing over and over again.AVOID THESE SCAMMERS
    • They never pay
    • 3 years ago
    This casino made me happy. There are a lot of interesting games, money comes without delay, and most importantly, this is not a scam.
    • 3 years ago
    There are some downsides like bonus terms and no games. But I hadn't noticed a scam in six months, and the money was always on the card on time.
    • 3 years ago
    Waited over 4 weeks for my account to open up since it got closed beacuse i requested a withdrawal . I really hope they care for its reputation and fix this
    • Good games
    • Good overlay
    • Bad 24/7 support
    • Not able to withdraw fast if you win
    • Not able to withdraw right now if you live in russia
    • Bad excuses
    • 4 years ago
    Please never pay in real, they don't pay out and then close your account and that's it. Since net as stupid as me but keeps your hands off it
    • Crock of shit
    • 4 years ago
    I wanted to give 0* but I can't. The site itself is interesting but then a player tries to withdraw money and they don't pay. They make excuses after excuses. Do not put money on this site.
    • good layout
    • good betting site
    • do not make payment
    • 4 years ago
    So damn bad. Has won a lot of money but can only send in a certificate that I am the one who played. I'm probably not allowed to see my profit
    • Do not play on this page
    • 4 years ago
    SCAM do not play there if you don't want to lose your money! I have reported casino to regulators.
    • SCAM Casino
    • They don't withdraw the money
    • Can't get help from support
    • 4 years ago
    Incredible scam.
    2 months waiting to collect nearly €50,000 won with bets and casino.
    His answer is that they are examining my account and when there is news they will let me know, they do not give me an approximate time or anything like that. After 2 months I don't trust them to pay even €1.
    I recommend staying away from this site, the first scam I find in a lot of visited casinos, they don't give any information about the process.
    • they never pay
    • does not give explanations
    • They abuse their power
    • 4 years ago
    The site does not allow you to close a game account without an ID or passport, even if you did not need them when you registered. The worst gaming site ever.
    • Lots of slots
    • A passport or other ID is required to close your account.
    • 4 years ago
    The first impression of the casino is positive: lots of games that I love, support is quick to respond, registration and verification was quick, as was depositing from the card.
    Later after playing and trying to win something I will write another review which is more detailed.
    • 4 years ago
    DO NOT PLAY HERE! They constantly offer you bonuses but the machines are totally modified, they have a VERY LOW RTP and in no case will they let you withdraw anything and you will not even be able to delete your account. I have tried by all means and only gave me problems. Not recommended at all, do not fall into this fraud, at no time have they been legal with me.
    • Slots are definitely fake
    • Always problems with Curaçao
    • Chat will not help you
    • Fraud when you try to delete your account
    • No withdrawals, they wont let you do it
    • Much bonus to keep you playing
    • Modified slots
    • You can't delete your account when you ask for it
    • 4 years ago
    I always write objective reviews.
    The first time I registered in an online casino back in 2009, so I have experience, I avoid scams.
    Registered on cashalot not so long ago, but already managed to withdraw 900 euros.
    Decent level software and real live dealers.
    It is clear that it is up to you, but if you play online, then they can be considered as an option. These are not Russian sharagi.
    • They withdraw money, there is no obvious deception.
    • There are no bets and poker, support sometimes does not answer for a long time.
    • 4 years ago
    Stay away from this casino, I had a max win at Gates of Olympus on Monday, over € 20,000 there will be checked on Monday whether I have used prohibited strategies or my gaming behavior. And we all know what comes out in the end.
    • Does not pay winnings to players who claim they have cheated on the win.
    • Illegal strategies are given as the reason for fraud.
    • 4 years ago
    Unfortunately I must say that they were very kind until I paid the first (and last) 350 euros.

    I played live BJ and had a balance of 1350 after about ten hands

    I tried to withdraw and after about 6 days, after having approved my security documentation, they closed my account and only gave me back the initial 350 euros. They said I used illegal strategies to win. Uhm. So I asked for an explanation but they told me they don't have to give it to me. But what is the behavior?
    I consider the 1000 euros literally stolen from myself.

    So what score can we give to a thief? I say below zero. You?

    • 4 years ago
    They claim that you have cheated and they do not pay you, then they close your account and you cannot claim.
    • Scammers
    • 4 years ago
    Not bad, received 1500 EUR of won in 3 hours.
    • Quick withdrawals
    • Will keep you posted
    • 5 years ago
    They cheat
    Do not pay out any winnings claiming you have played wrong
    Incomprehensible
    Stay away from these scammers
    • Fraud and stay away from these providers

    Cashalot Casino discussion

    Discuss anything related to Cashalot Casino with other players, share your opinion, or get answers to your questions.

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