Casea Casino - general discussion (page 4)

But it's good that it's beyond your understanding, I thought I was a complete idiot maybe. 🤣🤣 What about exchanging contact or email? For info about the casino?

Don't worry. Write me an email and I'll write to you 😊

Forejt.servis@seznam.cz

Hello. I was sent this yesterday from a VIP email

No, that's basically just a general email that casinos send when there is a delay.

As I already mentioned, we give casinos 14 days to pay a player. If they don't manage to do so within that time, we can try to help you.

Has anyone acutally successfully withdrawn funds great or small?

No, still nothing 😕

Hello, I hope the casino is not giving you any troubles. If so, we can take a closer look at it. Let me know more, please.

Hello, you probably can, the casino is causing problems, I have an active complaint, it took them 6 weeks to verify the account, I haven't seen a single penny yet

I'm adding here too. Constant excuses

Hi, I know about your complaint, but I wanted to ask another player, because I have no idea what the nature of the payment inquiry is.

I hope that all complaints related to this will of course be resolved as quickly as possible.

Aduska87 once withdrew 4x CZK 25,000, and has been in the same situation since then, waiting for withdrawal approval since August 1st.

Aduska87 received 4x 25,000 CZK, otherwise she has been waiting for her withdrawal approval since August 1st.

It's said to be in the final phase since August 11th 🤣🤣 And agent number 8 is joining the team: Jin Min!

Here is a complete overview of all 8 support staff who have been taking turns in email communication and chat:

​Paul

Children

Lola

Nell

Rina

​Curtis

​Ondrej (Live Chat & email in Slovak)

​Jin Min

​A total of 8 different names/accounts in just a few days, with almost all of them sending literally the same generic templates.

I can see those posts, thank you.

I also briefly checked your complaint and I must say that it's a really long story. If I'm not mistaken, you have not received many clues as to why the KYC or the withdrawals have both been so delayed. Is that correct?

In any case, let's hope this is soon over.

My KYC has been processing a virtual payment card since June 26th, I have no idea about the withdrawals, I keep getting the same answers. All withdrawals should have been processed.

Update, all selections have now been approved.

Thank you, based on those screenshots, I see no real details shared... Therefore, I'm so glad the requests are now approved. Hope the money is just around the corner.

Since June 26th, the first payment has arrived in the account today.