Casea Casino - general discussion (page 5)

My sincere congratulations! It has taken an extremely long time to receive the money.

Well, the complaint will still be active, I have over 700,000 CZK in my player account

Yeah, I spot the impressive amount and you're right; I should have said that with such huge winnings, this is really not over yet. I just wish it would end now, though.

The first payment of 37,500 Czech crowns will be made on Friday.

Beautiful, I hope it continues. 🙂

We would be happy to receive further information if you have any, and whether you received any other withdrawals.

I've had applications since Friday, the first one should be approved by Wednesday, so we'll see.

Sure, we'll wait and see how it goes. 🙂

I probably wouldn't get too hung up on the dates just to be safe in case the casino doesn't fulfill it. But I don't want to be unnecessarily negative and I firmly believe that the next withdrawal will be approved by Wednesday.

The selection was approved, the Casino is probably rebuilding my trust.

Great, I'm very happy about that. 🙂

Feel free to let me know if you got your money back. 🙂

And you can give a final one when you get all the money you have there.

Today I am expecting another withdrawal approval, I found out that by not making deposits to the account, even though I am playing, I have fallen to the lowest level.

Sure, thanks for the additional information.

When you drop to a lower level, does that also mean your withdrawal limits become lower? I know that can sometimes happen with casino loyalty or VIP systems, so I’m curious whether that’s the case here as well.

The amount left was 12,500 CZK per day, but they reduced it to 175,000 CZK per month, so they cannot make another 100,000 CZK per calendar month.

So it has decreased. It's probably natural, but I still believe that everything will be fine and you will receive the money normally.

That will be the most important thing.

Only part of 12,500 CZK arrived today

Okay, from what you described, that's normal. As long as they stay within limits, it's fine. 🙂

Only one withdrawal for the whole week, 12,500 CZK, 3 withdrawals in a queue over 7 days.

Okay, if it takes more than 14 days for the casino to pay you, please let me know.

Maybe it will slow down a bit if you were demoted at that VIP level.

Nothing is happening.

Since you already have an open complaint with us, our team will continue trying to help you with the situation.

I also saw that the casino has already been contacted from our side, so hopefully they will clarify what is currently happening and why the process is taking so long.

For now, I would wait for their response and see what the next development in the complaint will be.