Boomerang Casino - general discussion (page 5)

If you play in casinos, I think you know that some deadlines set by casinos, regardless of which casino, may not be 100% achievable. 

As you mentioned, verification often occurs during the first withdrawal. Therefore, based on how long this process takes, they may not be able to meet this limit. In any case, verification is important for both the casino and the player.

Then there is the payment method you have chosen for withdrawal. So what was it? This is something that the casino does not have complete control over. This means that if they send the money and you have, for example, a bank transfer withdrawal, it can easily take up to 5 days. And so they would no longer be within the timeframe they gave you, but it may not be their fault. 

So first you need to consider all the circumstances and then look at the whole situation.

In any case, I would say that if the casino cannot meet the timeframe it has stated somewhere, it should not put it there at all. Sometimes it is unnecessarily confusing for players, and I am not surprised why.

We give casinos 14 days to pay out to players, so if nothing happens, please contact us again and we will try to help.

Boomerang is quite well-known, but in my opinion it really depends on what you're looking for in a casino.

I've recently tried other similar platforms, mostly to compare ease of access and site stability. In some cases, the experience was smoother, especially when logging in and using them on mobile.

Thanks for the info.

I would like to ask you not to share the link that you always share in other threads under various casinos that have nothing to do with this.

It is not allowed, and it is also advertising, which is not permitted here. 

Here are the terms, and please stick to them so you don't get banned. 

Thank you.

Why this casino does not have the verification process automatically? for people with gambling problems this could be a problem. specially when withdrawal take forever.

That would be a good question for the casino. Many casinos don't have that.

Players with gambling problems would be better off not playing and finding something else to do instead of playing in casinos. 

I understand that personal responsibility is part of gambling. However, many people reading this forum — myself included — struggle with gambling-related issues.

When concerns are raised about delayed verification and slow withdrawals, the discussion is not only about individual choice. It is also about platform design and harm reduction. Policies such as earlier verification or faster withdrawals can reduce risk for vulnerable players.

Saying that people with gambling problems should simply avoid casinos may be true in principle, but addiction is more complex than that. Acknowledging this complexity would reflect empathy and responsible moderation.

As a visible representative of this forum, your responses shape the tone of the discussion. Addressing both personal responsibility and player protection would strengthen the credibility of the platform.

I know what you're talking about, and I agree with you and how it could or should be. I don't deny that casinos are sometimes not player-friendly and try to do a lot to take advantage of vulnerable players.

The truth is that responsibility lies on both sides. Casinos should try to make it as easy as possible for all players, protect vulnerable players, and so on. However, as we can see in many cases, this is not always the case. 

But I also wonder, when players are vulnerable or addicted, do you think that faster withdrawals or KYC will help make things better? Or will it just increase the likelihood that when players get everything quickly, they will also give it back quickly? That's just my opinion, and it might be nice to see how you or someone else sees it. It could be an interesting discussion. 

Thank you for raising that question.

I can only speak from my personal experience as someone who struggles with gambling addiction and is currently in a rehabilitation and regulation program.

Addiction is not purely rational. When a vulnerable player wins and the withdrawal process is slow, that waiting period can become a very dangerous psychological space. It creates anxiety, anticipation, and emotional swings. In that state, the brain often looks for relief — and the easiest relief is to cancel the withdrawal and gamble again.

For someone in recovery, faster withdrawals are not about "getting the money quickly to gamble it again." In many cases, it is the opposite. Once the money is out of the casino ecosystem and back in a regular bank account, the emotional intensity drops significantly. The gambling cycle is interrupted.

Delayed KYC can create another risk: when verification only happens after a big win, it can feel like a barrier placed exactly at the most emotionally vulnerable moment. Early verification (before deposits or early in the account lifecycle) removes uncertainty and reduces friction at the withdrawal stage.

Of course, personal responsibility is essential. I fully agree with that. That is why I am in a program and actively working on regulating my behavior.

But harm reduction and personal responsibility are not mutually exclusive. Structural protections and responsible design can support people who are already trying to do better.

For some of us, small design choices — like automatic early verification or faster processing — can make a meaningful difference in breaking the impulsive loop.

That is just my perspective from inside the struggle.

Cheers.

Thank you for your reply. I understand that KYC and withdrawals are probably the most important things for players, and in many cases it wouldn't hurt. Unfortunately, casinos realize that sometimes it's better to delay things. On the other hand, players sometimes can't wait and start writing nonsense after two days. 

I am also grateful for what you wrote about your situation, and I believe that you will be able to get out of it with the help of the program you are currently participating in. 

We are probably talking about a situation that is not so complicated that it couldn't be like you described, but we must realize that in some processes, casinos also have their procedures, they cannot intervene in everything to speed things up, and on the other hand, they know about delays. 

That's why I said that responsibility lies with both sides, even though it's probably difficult to say that to a player who is addicted. 😕

Does anyone have experience with Boomerang Casino? I won €322,000 there and only get a ridiculous €7,000 paid out every month.

I would like to share my experiences with Boomerang Casino here and also ask for advice.

Over a longer period, I deposited between €10,000 and €15,000 at Boomerang. Like many other players, I eventually dreamed of hitting a really big win. And that's exactly what happened: through various games and live roulette, I won a total of around €322,000.

At first glance, this sounds like a success story. However, the real problem begins with the payouts. Although my balance is in my player account, the payouts are only made in very small monthly installments. With a total of €322,000, it would take years to withdraw all the money.

What's particularly frustrating is the lack of concrete answers. Support refers to internal processes, VIP managers can't offer any binding solutions, and despite complaints through various channels, the situation doesn't seem to change.

Therefore, I ask myself: What would you do in my situation? Are there any experiences with similar cases or ways to reach a faster and fairer solution?

My intention is not to badmouth the casino. The winnings were credited correctly. My only problem is the extremely slow payout of such a large sum of money.

Hello and thanks for bringing this situation here on the forum. First of all, let me congratulate you on gaining such a wonderful sum. Secondly, I see that the associated complaint has been ongoing, and the casino responded over the weekend. I cannot see the response due to safety measures, but I hope the complaint will provide support for the effective payouts.

Just be sure about the matter at hand. Am I correct in assuming that the casino adheres to the limits stated in its own rules, or is it having problems following the withdrawal limits?

Hello Radka,

Thank you for your kind wishes.

Boomerang Casino is currently paying me money, but only 500 euros per transaction and 7000 euros per month, which I sometimes do not receive in full.

I have currently offered them a deal where they pay me €275,000 and can keep the difference to €322,000.

Unfortunately, this takes several years.

Here's a screenshot

Hello, that would be a good compromise; perhaps the casino would agree to it, however, I would handle the whole thing via Bitcoin or another cryptocurrency.

Congratulations on your win!

Hey Betsize0

Thanks for your congratulations. Yes, I hope they agree to it, otherwise it will take 45 months...

If they participate, it will indeed be in BTC - the best option for us German players.

I really hope it works out for you — because it's hard to imagine a more generous and understanding approach.

The biggest problem, however, is that even with €7,000 per month, payment defaults and delays are very likely to occur repeatedly. This is precisely why many players lose trust in such casinos.

I see, and thank you for the details and screenshot.

It's kind of a dark side of winning huge. Most casinos specify max cashout limits in their terms, so one can protest only when those limits are not met. Yet I understand how frustrating the situation must be. Casinos are not lotteries but the best possible solution should be the goal.

Let's see whether the casino accepts the compromise. I honestly wish you the best deal!

Unfortunately, what you wrote is happening @Betsize0, it's delayed and they can't get anything done @boomerang Casino is extremely bad and the site's rating absolutely needs to be lowered.

Does anyone know who owns this site or how to contact the owners? The support is awful. Email, phone, or chat—it's all terrible. They have so much money in their wallet, but they're too greedy and stingy to send out customer funds. It's so frustrating, especially since such a huge win could completely change my life and open up new possibilities.

Here's a small screenshot of what they have in their wallet.

These sites should all be banned... -.-