Boomerang Casino - general discussion (page 6)

What does the casino/support say about your suggestion above? Did you not reach an agreement?

They're not reacting at all... but I've filed an active complaint here that can be tracked... But yes, they're playing for time and hoping that all the money will be gambled away again.

If filing a complaint with Casino Guru doesn't resolve the issue, I would advise you to hire a lawyer to claim your winnings. With that amount of money, it's definitely worth it.

It's best to consult a specialist lawyer in the field of gambling.

But do you think that will help? None of them actually have an EU license.

I'm afraid I can't tell you the exact legal situation in your case. However, my understanding is that players from certain countries who are not allowed to gamble in a casino are usually not even able to register there in the first place. This means that the casino has to implement the corresponding restrictions technically and organizationally.

That was clearly not the case for you. Therefore, from my perspective, there is a strong case that you are rightfully entitled to the winnings.

As already mentioned: With a sum of this size, it's definitely worth hiring a lawyer. Even if a certain percentage is charged as a fee later, it should still pay off considering the potential winnings.

I just want to add that if the casino has a maximum cashout stated clearly in the rules, I would not count much even on a lawyer. He can also aim for the easiest solution, which is to secure the best deal, but the cash-out limits still apply and the deal can be adjusted based on the casino's realistic payment timeline. The way I understand it, there is no problem with whether you are or are not entitled to the winnings. The timeline poses the problem, am I correct?

On the other hand, it never hurts to ask, of course. Still wish you the best!

I've recently won significantly more again. The problem, dear Radka, is that they're paying me 7000 euros a month and I can't change my VIP level. I'm currently fighting to reach a settlement.

I pretty much understand that, thank you. I really hate to repeat this, but casinos usually have monthly maximum cash-out limits; that's the industry standard, and if the casino can pay within that limit, I guess there aren't many official solutions. This casino informed us that their monthly limit is 7000 euros. Therefore, I wish you the best of luck with alternatives, of course.