You periodically come here and post the same thing over and over again. I have responded to similar vents many times in the past. Can you kindly wait for the complaint to reach a conclusion? There is truly no way to agree or talk about specific issues you face with you sooner than that.
Well, you literally keep posting just the same offenses without a single option to talk with you calmly. I just can't let you spam the forum with abusiveness, even though I understand you seem to be suffering a lot of emotional stress.
Do take care, please.
I'm restricting you from the forum.
Lol, this casino is a joke. I sent my KYC documents to them last Thursday almost a week ago and no one has yet bothered to take a look at them. They themselves state that KYC "can take up to 3 business days. It's been longer than that now and they stopped answering my emails completely.
KYC in 2025 should take a few hours max, not days or weeks. Fucking amateurs.
No information about that at all?
Perhaps try to check also the spam folder in your email, as sometimes these kinds of emails can end up there, actually.
Let us know if you have any updates and if you'd like our complaint team to intervene, perhaps. We'll be ready to do so if nothing happens soon.
Hello, I'm contacting you regarding account verification. I uploaded the documents over two months ago and it's still pending. I have €300 in the account. Now, do we resolve this one way or another? I've collected all the reviews saying the casino is fake and that you're scammers. I'm giving you two days to verify the account, otherwise you'll be investigated by the tax authorities and a judge. Good day, SCAMMERS
Hola me pongo en contacto por el tema de verificar la cuenta e subido los duciemntos hace mas de dos meses y sigue aun pendiente si y en la cuenta tengo 300€ aora lo hacemos por las buenas o por las malas e recogido todas las reseñas diciendo qie es falso el casino que soy unos estafadores os doy dos dias para verificar la cienta sino seréis investigados por agencia tributaria y un juez buen día ESTAFADORES
Hey, if it's taking them that long, I would have filed a complaint long ago.
You can find the link here. ⬅️
Did they tell you why you've been waiting for two months? Were any of the documents rejected or approved?
I would expect them to say something about it.
I would like to file a complaint against Blaze Spins. I have seen several people complaining about KYC (Know Your Customer) and many unpaid pending payments. My account has been awaiting verification for more than 3 days and I am still waiting with a balance of $594 to withdraw.
Unfortunately, our complaint team has to wait 14 days before we can intervene in each case, so hopefully the casino will move forward with your withdrawal soon.
Have you sent all the requested documents already?
I would like to file a complaint against Blaze Spins. I have seen several people complaining about KYC (Know Your Customer) and many unpaid pending payments. My account (used ID: 2163786) has been awaiting verification for more than 3 weeks and I am still waiting with a balance of $8647.97 to withdraw.

Hi, if you've been waiting for three weeks, I would also recommend filing a complaint because that's quite a long time. Did the casino tell you why it's taking so long? Have any documents been accepted or not?
I agree with them, the casino is a scam, they kept me hanging with verification too...lost a lot of money!! I don't understand the providers, the games are incredibly bad, after verification and a small withdrawal it's just dead spins, there are no features. The games crash and you constantly have to reload. The support is useless and if you complain you get blocked. Error messages are ignored.
Ich stimme ihnen zu, das Casino ist Betrug, hat mich auch hingehalten mit Verifizierung...viel Geld verloren !! Ich verstehe die Provider nicht, die Spiele sind unglaublich schlecht, nach verifzierung und einer kleinen Auszahlung nur noch deadspins, Features gibt's nicht. Die Spiele brechen ab und man muss ständig neu laden.der Support ist nutzlos und wenn man meckert wird man geblockt Fehlermeldungen werden ignoriert.
I submitted a complaint to this casino, but it was rejected on the grounds that it was identical to a complaint submitted by someone else.
However, upon reviewing that complaint, I discovered that it was unrelated to my current issue.
I submitted the complaint again, but since there seems to be a misunderstanding, I would like to request the contact information for the person in charge.
I would like to communicate directly via email.
Hello, I see the request did not make it through. I asked the other team, and please feel free to contact Petronelka at Petronela.k@casino.guru.
I want to ask about Blazespins casino today I deposited 30 euros for a 50% bonus without wagering up to $ 15,000. I won and when it came to withdrawing, there was a problem. It wants me to deposit another 30 euros as KYC. Of course I don't want to lose them. Please advise what to do next
Thanks
Chci se zeptat na Blazespins casino dnes jsem vložil 30 euro za bonus 50% bez sázení do výše 15000 $. Vyhrál jsem a když došlo na výběr tak problém. Chce to po mě vložit dalších 30 euro jako KYC. Samozřejmě to se mi nechce aby jsem o ně nepřišel. Prosím o radu co dál
Díky
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