BitStarz Casino - general discussion (page 5)

martingale is the best way unless the game is rigged. 11 consecutive losses do happen if one keeps playing i know.

but it doesn’t happen in first 2 days.

futhermore dozen of 4 or 5 consecutive losses happened in this casino also in first 2 days.

this is ridiculous from a sight of probabilities.

i strongly recommend people to stay away from this casino.

and i know this casino pay a lot for an advertisement. i guess its far more than give back to players.

and i think it includes rating firms, this is why so many evaluators ranks this casino the highest.

You know, I respect your opinion, but still, I think you should truly make some research. Martingale doesn't work in general. Read the guide, please. 🙏

Every casino pays for advertisement, the world of gambling is an extremely competitive environment. You should, however, carefully distinguish what concerns the players, and what is a general financial strategy.

Are expensive cars bad, because the manufacturer is advertising on TV or the internet?

Anyway, I can assure you our ratings are not for sale - never were, and never will be.

If you still continue to believe your strategy works, even though it is not - as explained in the guide - all casinos will probably seem unfair to you. That's what I think.

Hello my name is Art

I have joined this chat because I'm having issues with the game crash at bitstars casino. I've been playing it for about a year now and it has been multiple occasions where I would jump out of the ship before it crashes and I never get the win,. The glitch always happens when I bet high. On ebi was betting 450 ubtcs and the game went over one hundred. I jumped out at around 85 but the game would not let me jump out, even after hitting the cash out button several times it wouldn't let me and just crashed, so frustrated. I immediately want to customer service and let them know what had happened they said that they were going to check it out on their end and the lady came back on and said we've checked it out and everything was played through properly so sorry for your loss kind of thing and didnt escalate the issues Which is nothing but b*******. So it happened again and again and again and I complained again and again and again only this last time I asked her to look at the game on her end and when she came back immediately told me that she was going to escalate this issue and created a ticket for me and that somebody would get back to me. The next day I got an email from them saying that they had reviewed the game and everything was played through properly and there was no cash out button hit before or after the ship crashed. So I replied to the email and mentioned the fact that the lady that I spoke to originally checked out the game and she noticed that there was a problem with the game that's why she created the ticket correct. Now you're telling me that you have reviewed the the game and everything was played properly. I asked for a copy of the game so that I can review it and we could be on the same page. The email that I got back was saying that they followed the guidelines and the rules and that their decision was final. I sent them another email saying I would like a copy of the game so that we can understand and come to a mutual agreement. They escalated the ticket to another team was got back to me and said the exact same thing so I asked him for a copy of the game. He would not give me a copy of the game and after asking several times he told me that there was no copy of the game after all so there's nothing to give to me. So now two people have lied about reviewing this game and coming to the unfair conclusion. That's asking the lady in the original complaint what she saw they would not let me isn't that funny. I'm trying to find out who the CEO or makers of the game are so that I can write them an email because bitstarz is unreasonable and won't hear me out. The last game I played I was betting $23 dollars and had jumped out at about 13 times. Thus losing $299 dollars. It's funny because the game will glitch constantly and pause even, when it's going to go high making me nervous and wanting to jump early. I usually stand My ground and play the game all the way through even if I lose. It seems to me like the game has gotten to know me and whenever I bet high it completely changes its behavior so when I bet low when I'm losing losing and I'm down to like let's say 10 cents or whatever the game constantly glitches I'm just upset and frustrated. Losing thousands of dollars I have finally had enough and this time I won't back down having to do whatever it takes to get to the right person with the intelligence of doing the right thing. So if anybody knows or has any information as to who to contact please let me know it would be a great help and I'll keep taking and digging and not at these f****** take my money. I would advise anybody everybody not to play this game or this casino for it is a scam I believe. Best wishes and to all good luck.

I think you should bring your gaming history to the game provider and stop playing the game in the meantime... 🤔

Probably, you won't find many better casinos to play at as far as fairness and reliability is concerned.

Quickly verified, withdrawal came within the announced time frame.

Slots are at the highest RTP-version.

I've had some very good wins here, numerous times being on 10-20x my deposit, but they allow high stakes feature buys so it mostly hasn't ended well for me. Still, good entertainment value.

They're a bit stingy on bonuses.

Famous for solving most issues in a fair manner, even willing to give the player the benefit of the doubt.

Play fair and be treated fair.

Hello!

Make sure to check your bin/trash/spam folder or promotion category if you're using Gmail. Anyway, did you report this problem back to the casino? I would do that.

Let me know, please.

Hello everyone, I would like detailed help on how I can withdraw via pix at bitstarz casino

I'm a little confused by this

Thanks a lot if anyone can help me with this

Hello.

I'm not local hence I fear I can't provide much detailed support, but care to try out Google search results, at least? https://bit.ly/3O4pSKu

Have you tried to ask the casino's chat operator, perhaps?

Anyway, give the link a try, and if you still struggle, come back, and we will try to figure something out! 🤔

Yes that's the three of us have a little conversation so we can all be on the same page I also found these emails from them that they send me for the win but I will forward as well or attached

Like you, casino reps, and the game provider having a little conversation?

Having some results would be great!

Show what you can, please.

Hello I'm really not sure what else I can provide since I have sent all I can. Are you asking me to send again ?

This is just a forum, not a casino, not a complaint - you have never shown any screenshots or other communications there, hence I do not follow. Also, this thread is about the BitStarz Casino, while your only active complaint seems to be against Slots Garden.

So, yes - share what you can regarding the BitStarz issue, please. 🙂

I have heard many times from my friends that this casino is the best, as everyone says it is once. Great design, so many games, it's probably impossible to play them all. Nice top-up options and nice bonus at the beginning, but I couldn't use it. The following error occurred when I filled in Cryptocurrency - Chain Service

Hi, it's good that you found a casino you like. As for the bonus, why couldn't you use it ? 

As for the crypto, did I understand correctly that you couldn't deposit ? 

I failed to use the bonus because there was an error during the top-up with cryptocurrency - Chain maintenance (English version) I tried 2 times.

I understand better. Did you try to ask the support if it would be possible to do something about it and if they could give you a bonus if you manage to deposit ? Or did you try any other deposit methods ? 

Yesterday I found information on Google, apparently these are temporary outages in the cryptocurrency payment system, thank you very much for your help ❤

Of course it is also possible that such a situation has arisen, so I hope that everything will go according to plan and will work out and you will get a bonus. I certainly believe that you will be able to win something out of it. If you do, let us know how it went. 😊☘️