BigClash Casino - general discussion (page 4)

I only meant well so they wouldn't be overwhelmed. I thought €500 might be too much all at once.

Will the payout actually work? I urgently need the money.

In most cases, I receive such answers that are identical or slightly modified.

I won €29,000 in a jackpot; I was so happy that I finally had some luck.

Unfortunately, I am very limited financially and have outstanding bills to pay.

Please help me so that I too can be debt-free very soon.

Please know that online gaming should be taken only as a hobby, and you surely should not rely on it.

Our complaint team will do everything possible to help you get your winnings, but I am unable to tell you how it'll go, though.

Hello,

What is your gut feeling about my profit? Do I see this profit?

Thank you. What are your next steps?

Unfortunately, I am unable to tell you that. I hope everything will be ok.

Reply to your complaint whenever possible, and you will be informed about any next steps.

Has anything been achieved yet?

Please explain your question.

Have you found a solution to my problem?

I submitted my request on March 29th regarding the €400 payout. Yes, the transfer limit isn't yet reached, but I haven't heard anything from Play ID. I had to re-verify my account.

Do you know what I'm talking about, and can you really solve the problem so I can still look forward to Easter?

Best regards

According to my Bitdefender Safe Browser add-on, the casino is classified as a scam.

See screenshot:

I can see that your complaint is still ongoing, so please wait until you are informed about any next steps.

Could it be due to the fact that it doesn't have a GGL?

No, that's not it, because I can also access and use Spinational1.com and Platincasino.com, etc. Bitdefender blocks websites that are classified as very high-risk and that have been frequently reported as fraudulent or phishing attempts.

Is there any new information regarding my payout?

Attila should get back to you soon. So you'll just have to wait a little longer.

Okay, I hope everything turns out for the best. My boyfriend and I are really so happy about the win...

I can't promise you that, but I hope so too.🙂

However, I still find it strange and don't think it's fake or a scam.

Since I withdrew €500 at the very beginning and received it in my account promptly. I provided my IBAN via Bank Transfer.

That's why I don't understand why it takes so long.

I can't tell you the exact reason. Only the casino knows why this is happening. However, I believe you will continue to receive your money. If not, we will try to assist you with this situation through the complaint process.

Please just tell me the reason...

Hello there. You know, the casino support should take care of you and explain all those events to you. Sadly, we can't do that on their behalf. However, if things look wrong, and I hope they won't, you are welcome to complain just as Jaro suggested.