BigClash Casino - general discussion

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BigClash boxing game - does anyone have experience with it? Apparently, you can win up to €11,000 in real money. I'm currently on level 22, and so far I've only won free spins. I have a lot of gloves and can easily complete the game with them. But if I can't win any money, it's a waste of time. Maybe someone knows something?

Could you tell us what kind of game it is that you have in mind at this casino?

This is not about a slot machine, but about the casino's internal game, see screenshot:

So, have you contacted the casino regarding your question?

Yes, you don't get an answer there, so I'd like to ask the community here if anyone has any experience with this.

I am at level 39. The final prize at this stage is 20 euros bonus money. Until the final stage you win free spins. I am not sure how you are going to win 11.000 euros. All the levels are 45. At each level the stages are becoming more and the gloves you need to fight more. Level 39 is the first level that gives you money.

Hello, I would love to help you with this, but to me it looks like a casino promo. In such a situation, I recommend asking the casino support. These people should be trained to explain the casino's own events.

Can you give it a go, please?

Thanks for your response. I don't think that you can get 11.000 euros. I am at 39 stage and at the end of that, it gives you 20 euros as bonus money. I don't believe that at 5 stages that are remaining you can get 10.980 euros. But this is not my real problem. I have made 3 withdrawal requests from the 24 of December. And i am still waiting for them to be processed. I don't think that this casino is a scam, but i believe that they delay it so much so you can't hold your self and cancel the withdrawal requests and start playing.

I'm at level 39 and still have 2500 gloves left, so I'll just try it out. I also have a lot of credit, but the withdrawals take a long time. That's the casino's tactic to get you to gamble away your credit again. It's really hard not to be tempted.

So, the payouts will come eventually, but you have to be patient. I submitted my first withdrawal request on November 12, 2025, and received my first payouts on December 13th (!). I contacted the casino's internal complaints department at the time. complaints@bigclash.com That made a difference.

I see your point now. I'll put the stages behind for now. 🙂

When it comes to delayed payments, in my opinion, it would not hurt to submit an official complaint. Let my colleagues stick their noses into that and ask the casino afew questions.

You may submit one right here 👈

I'd say you are very generous. December may cause a delay, so true... But a decent casino should know how to keep players informed and minimize the damages.

Hello, I guess my previous and the latest post may also be helpful to you too. How long have you been waiting for the withdrawal to be processed, please?

When it comes to the game, I would still recommend asking the casinos directly, however.

A complaint regarding the delays has already been filed here at Casinoguru, thank you!

Noted. Thank you too. Since you are not alone in this, I expect the casino to show some real interest in paying out the players. It would not be beneficial for them if the complaints started lining up.

Well, we shall see. If something new occurs, please let us know here.

I just did a complaint here too. Also i have sent a complaint to their complaints email. I will wait to see what is going to happen.

I understand that it can be unpleasant to wait for money. However, it was the holidays, and casinos and the people who work there can also take vacations, so the whole process can take a little longer. 

We give casinos 14 days to send the money to the player, and if that doesn't happen, we try to help. 

I saw that you have already filed a complaint, which is good.

Did the casino tell you why you are waiting, or nothing at all? 

Nothing until today. I spoke to customer service and all they tell me is that they are sorry for the delay, that there is no problem with the withdrawal request I have made and that they will process the request as soon as possible. But they have been telling me the same thing for 10 days. Also, this casino does not let you withdraw more than 500 euros each day and allows you to have up to three pending withdrawal requests. I won 2,000 + euros and have made three withdrawal requests of 500 euros each in a period of three days. I had 500 + euros in my account that I could not make a withdrawal request because I have three pending requests. After so many days I started playing and the result was to lose those 500 + euros that I had in my account. And I was left with the three withdrawal requests that are still pending. And even if I want to deposit money to play, I don't do it because if I win I can't request a withdrawal of the winnings.

Well, this is indeed quite a common situation with casinos. 🙁Do not ask me why but the funny limit of €500 daily is usually just a paper idea. How often do they process payouts in reality? Each one daily? Usually not, if Imay say so.

If you need help or run out of patience, please go for the complaint. It is better to have this checked.

What do you think?

I have already filed a complaint here and also to the casino's complaints email. Today I just got a reply from the casino's complaints department that they will investigate it. I have done everything I could. Now I am just waiting to see the outcome.