1 year ago
Yeah only because I submitted reviews and had to email the very top.
I watched them on my account as I submitted the same verification documents I already done .they rejected them πππ then accepted them after I resubmitted them.
This was there rubbish response..
Ten forms of identification taken
""Standard procedure. The customer did a light verification of his account 5 months ago but our procedure is to verify that each card used for deposits belongs to the actual customer. This is the only additional KYC document we requested this time and we completed it almost immediately""
I'm sorry but ten forms of ID isn't standard and the excuse about each card is pathetic too. I only ever used the one card
Good luck with them.
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