Betsolino Casino - general discussion (page 23)

Now the complaints are being closed as unresolved in droves.

This casino is pure fraud

I think Casino Guru can't do anything if the casino operator doesn't get in touch.

It's just a waste of time. My last request was assured by Irina chat!!! That the payment

Gradually processed due to too many payouts

Your patience is greatly appreciated as we work through a long queue of payments. We're making every effort to resolve this issue, and your payment will be addressed soon.

1

Irina now says I don’t have any open withdrawals at this moment…. She said that in live chat. But I definitely have two withdrawals that aren’t processed yet. The status is set to OK long time ago, but still no money has arrived.

And now Irina says the money had been sent to my preferred payment method… But that’s not true! They never sent any money!

Where can I send screenshots of the live chat conversation. It looks like Betsolino is playing another game to keep their costumers in doubt!

Just post them here

I have some pretty good news, as they failed to respond to the local authorities, the investigation on fraud has been sent to the authorities in the UK. We will make these scammers pay.

Now they returned my withdraw and said i have not wagered it 3 times but im pretty sure i wagered 150€ before i made the withdraw and now they wont tell me how much more i have to wager. lol

Just now? Then they apparently wanted to pay you..

I contacted live support and instead of automated reply now they told me that i have not wagered enough but for me it just sounds like another excuse, they refuse to tell me how much i have to wager

Lets hope the authorities will do the right thing! Also in live chat with me today they didn’t give fixed answers… Irina wasn’t friendly neither but she said the will investigate it with the bank!

They told me i have to wager 100€ to make my withdraw so i wagered it and lost 20€ in the processs but i requested another withdraw for 97€ now. Lets see if they will pay it or not.

When did they send you the money? Today?

They didn't send me anything yet i just requested withdraw and its pending now.

They canceled my previous withdraw that i made 1.5 months ago

Yes, did they cancel the withdrawal today?

Yes after i contacted live support

What did you write in the live chat?

I asked when will i get my money then irina told me i need to wager more money

Ok, weird... but at least something is happening