Probably nothing will happen. You can file a complaint in the hope that CasinoGuru will lower the rating of these scammers.
Lots of people here have been waiting for weeks! 5 weeks, 7 weeks, etc. NO ONE gets their money.
I absolutely cannot understand why Casino guru makes zero action while tens of people report that their hard earned money is scammed.
I do understand if it would be 1-2 people not receiving their money, then yes, it is pretty understandable to wait and find out how things will escalate, but now there are many of us and the amount of money is increasing every single day. And the rating of both Betsolino and 5bonuses are still pretty decent.
We always receive the same messages in the forum "Please fill a complaint", "Please wait 14 days for the casino to make the payment" and so on. I have waited for 8 weeks, NOTHING is happening. You know, I am kinda starting to get a feeling that Casino guru also benefits from attracting people to this casino, because this zero reaction policy and such tolerance is just not understandable. And in the end complaint is unresolved, Casino guru says that cannot do anything, because casino ignores the complaint, while they are the ones that promoted the casino with a pretty decent rating.
As far as I know Askgamblers gave this casino a horrible rating as soon as complaints started to appear. Casino guru do better.
I can’t enter askgamblers cause of the Dutch law… can they help you get your money?
They have no licensed casino
Absolute rip-off casinos.
Why they paid a few people, I don't understand.
To attract more people. Once complaints have started to pile they paid a few people to make an impression that they are paying, but it just takes a long time.
Then let's hope that our complaints are included.
We are past that. They no longer reply to the complaints, it seems that they already scammed enough money and people to even care anymore.
But I already started to take legal action, so these scammers will pay a very hefty price in the end.
I also reported that they will no longer be on the market
What did you do?
Reported the transaction that I made to them to the local authorities and hired an investigator in the UK.
What did you pay for?
Just go there...
Joint Gambling Authority of the States reported in Germany
The money is converted into crypto and is difficult to track
Email from UTORG
(21:46:14) Gio: Ok, I called the police
(21:47:16) Egor: Unfortunately, we cannot influence this from our side, as our platform offers cryptocurrency exchange and does not provide gambling services or act as a casino.
(21:52:50) *** Gio has left the chat ***
I paid with paysafe and can no longer get the money back
The same here also paid with paysafecard and they can’t help get my money back.
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