1 year ago

Jaro, you are too optimistic, the casino has been doing the same thing to everyone for 4 weeks. They won't change it. NO ONE gets a reasonable answer! Not a single complaint is being addressed, not just mine.
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Jaro, you are too optimistic, the casino has been doing the same thing to everyone for 4 weeks. They won't change it. NO ONE gets a reasonable answer! Not a single complaint is being addressed, not just mine.
I have €1300 in it and they blocked me
Luckily, I have their account information, names, company name and more
I sent them an email that I will sue them and I will, no matter how much it costs, if they accidentally abuse the data, they will have to suffer very big consequences
then I hope for their sake that they will come forward and pay it off, it's not about the money, but I don't want anyone to fool me
arti330ci 1300.- or did I misunderstand something? Apparently the translation?! Does he mean on his wallet and not on the bank account? 😲
Mia Culpa :x this is unfortunately the first time I've gone through something like this and my emotions are really running wild.
Such crap Sorry
I'm really sorry, in my enthusiasm I was probably too quick to celebrate 😕
Thought he had it on his account
Jaro, you are too optimistic, the casino has been doing the same thing to everyone for 4 weeks. They won't change it. NO ONE gets a reasonable answer! Not a single complaint is being addressed, not just mine.
Jaro , sie sind zu optimistisch, das Casino macht es seit 4 Wochen mit jedem und immer das selbe. Die werden es auch nicht ändern. KEINER bekommt eine vernünftige Antwort! Es wird auch auf keine einzige Beschwerde eingegangen nicht nur auf meine.
In the wallet, I paid 1000 euros, played and won a little and decided to pay and they blocked me
I think we should all consider to file a legal case against this casino, there are many of us and the final amount would be pretty big one.
As Betsolino Ltd is located in the UK we should do it there.
It is time to make these scammers pay a hefty price for this.
I guess it will be gone.
The fact that they are blocking me now is news to me. You can file a complaint but it won't do much good. So the money will probably be gone, like everyone else here.
I would definitely recommend you to file a complaint if the casino hasn't given you any explanation. If they don't respond and it ends up being unresolved, then they will be awarded black points and the safety index will be lowered. I have a feeling that this is not the best place to be, although I would like to be wrong.
So if you decide to do what I suggested, you can register a complaint here on this link. ⬅️
I have now threatened Irina with a complaint and her answer:
"I send it to the accounting - sorry for the delay"
After asking again why I hadn't received an answer via email, she ignored me, as usual.
Seems really pointless and I'm really considering doing something.
Edit: I go through the internet and rate EVERYTHING I see about Betsolino! The longer this scam works, the more people get scammed.
I see that nothing has moved on. It is a great pity that it is like this and I would hate to see the complaint end up unresolved but I am afraid of that.
However, I hope your efforts will be successful and at least the players will be informed. 😕
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