BetFury Casino - general discussion (page 4)

Hello, not sure whether you're talking about submitting a complaint request. But if you do, it is the same as you did the last time.

May I know what has happened? Maybe I can help you even further.

This is a scam.

I won money and was not allowed to withdraw it. They withheld 18,000 CZK from me.

Who should I contact?

Crypto scam, I don't understand why you can't request a chargeback like you would with a card payment.

Scam, avoid them.

Based on what I’ve seen, the casino should not be considered a scam. It has a relatively high safety rating on our platform, so in general we believe issues like this can usually be resolved and clarified properly.

What’s important now is understanding why exactly the casino refused to pay you or withheld your funds. Could you please describe in more detail what happened and what reason they gave you?

Once we have that information, we can take a closer look and see whether anything can be done to help or escalate the case.