BetCoco Casino - general discussion (page 2)

Hi, sorry for the delay, I wasn't notified of your email response and just found out that you had responded just now. So, I insisted several times until Lúcia answered and paid me quickly when I asked if they were from Panama and said that my payment was eleven days late and also said that I had already opened complaints against them in several places. It seems to me that Betcoco doesn't really want to pay, it's a son of a bitch casino. The casino was horrible for me, worst I've ever played. Keep insisting until they get tired.

Try to talk with Linda if they didn't solve yet. If I remember i talked with Linda too.

Hello, on 11/26/23 I made a withdrawal, it was rejected after 3 days, then on 11/29/23 I made a withdrawal and until today I’m waiting, they say there are some problems with payments and of course they’re lying, a deposit can be made, no problem, but the withdrawal is problematic, the account is verified everything as it should they even sent a message before that I was on the verge of becoming a VIP client... I have concerns that they don’t want to give me my money and want to take it over by deception.. I concluded 340 $ they said 72 hours have long passed if you can help me resolve this my game ID is 7583269 there are many screenshots of correspondence

Hi, I see that you have a problem with the withdrawal and that it has been going on for a week. However, I would like to point out that we give casinos 14 days to resolve the withdrawal process, so if the casino communicates with you and tells you that there are problems on their side in the withdrawal procedure, I wouldn't be so negative. I would definitely recommend being patient for a while and see how the whole situation develops.

However, I see that you have filed a complaint with us, so if nothing moves in another week and the casino hasn't solved your problem, our team will try to help you. 

So for now we will have to wait and see how the situation develops. When you have new information, be sure to let us know.

I understand you, if there is news I will let you know

Perfect, I wish you a fair result. I'll keep my fingers crossed for you. 🤞

Hello, the money arrived today, but it took too long, 12 days, although the main thing is that it reached me..

Hi, thank you for update. I'm glad you got the money, because that's the most important thing after all. 🎉

Anyway, do you stay in this casino when you know that the withdrawals take such a long time or do you prefer to go somewhere else to play? 

Hello, I’ll look for another casino due to delays and plus the online chat has been closed

I think a lot of players would take the same attitude. So I hope you will do well and have a better experience. Take care. 🙂

the rtp in this casino for the last time just doesn't exist, i stopped dealing with the casino

Hmm, didn't you manage to win there ? If you're of that opinion, that was probably the best move. What providers do you mean that don't have RTP ?