ForumCasinosBet-nox Casino - general discussion

Bet-nox Casino - general discussion (page 2)

1 year ago by luciacadaicocomucha
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7 months ago

I tried, but the casino did not respond at all to questions from the websites from which I submitted complaints ;(


Please provide these websites, it is always worth trying, maybe these websites will be more helpful

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7 months ago

Do you have any contact with the Bet Nox casino?

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kaczka381
7 months ago

Sure, feel free to try, even though I have a feeling I've shared them with you once before. So it's possible you've already filed a complaint on one of them. But I'm attaching them here:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/


As for the casino not replying, that's a pity, and it seems they are not interested in replying here either, which is the answer to your question if we are in contact with them. If by any chance the casino does reply you could let us know. It's a really frustrating situation when you're trying to resolve something, but it's just a one-sided affair. I hope that you will succeed, although I am rather skeptical. 

6 months ago

I see that a BetNox casino representative has responded to another player's complaint.

Can I take this opportunity to ask you to contact him and refer to my case in which I was defrauded for over 600 euros?

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6 months ago

Can I re-create my BetNox Casino complaint?

I think this is a great opportunity to finally find out from the casino why they took my 635 euros, I haven't received any response so far

When I filed complaints on other sites, BetNox casino never once contacted me to clarify my situation, only here the casino representative did so, perhaps this is the only opportunity to clarify this matter

For me this is a very important matter, I collected this winning amount for almost a year and the casino took it overnight without giving any reason.

I think that the casino should at least refund my deposits that I paid to them, they didn't even do that

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kaczka381
6 months ago

Hi, as we can see here on the forum casino representative did not write anything. 

As for your complaint, it is possible to reopen it, but your case was about sports betting from what I have seen, so since we do not have experts or enough insight in this area, I am afraid it would be useless. That's why I sent links to where you can file a complaint, even though I see that nowhere has the casino responded to what you wrote. 

I am therefore worried whether it makes sense to do something like that, as the complaint would most likely be closed again because of the sports betting. 

However, if it is not just about sports betting, then it could make sense. 

Jaro
6 months ago

at the beginning of the adventure I played roulette several times, I play in the Lasamericas casino and the Betnox casino is a clone of this casino, so maybe we could try to file a complaint and wait for the casino's response


As I mentioned, the casino took all my winnings without giving any reasons and did not return the deposits I made.

kaczka381
6 months ago

If you say that you also played roulette and there could also be a reason why your winnings were taken away, then I recommend to reopen your complaint. Write in your complaint that you also played roulette so that our team knows about it. We'll see where we get and if you get the answer you've been waiting for. Let me know how it goes. 

6 months ago

I have written a complaint... I am asking for your help, I hope that the casino representative will respond

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Jaro
6 months ago

Have you managed to establish any contact with the casino? Was it possible to file a complaint so that the BetNox casino representative could comment on this matter?

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kaczka381
6 months ago

Hi your complaint has been reopened and Veronica will appeal to the casino to respond, so we'll see where we get. I hope you get the answer you've been waiting for. I wish you the best of luck. When the case moves forward don't hesitate to let us know. 🙂

6 months ago

Thank you very much for this ♥️♥️♥️

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kaczka381
6 months ago

Since I was a few days off from the forum, I browsed the complaint just briefly.

Luckily, you've played roulette aside from usual sports betting, eh? I'm glad you have. As long as the ball is now on the casino's side, I'd also like to say I hope someone will reach out to us soon!

Radka
6 months ago

I hope that the casino representative will finally answer my questions, only you want to help me, other sites unfortunately did not want to do so, for which I am very grateful to you ♥️

I'm sure I didn't break any rules and the casino didn't want to give me any reasons why

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kaczka381
6 months ago

We also hope that the representative will write you off and state the reason why your account has been blocked. I hope everything will be resolved fairly. We will wait for further developments and for the casino. Good luck. ☘️😊

Jaro
6 months ago

Good morning 😀

Has anyone from BetNox Casino contacted me about my case?

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kaczka381
6 months ago

As I have had the opportunity to see and hear, so far we have not succeeded. I can notice in the complaint that the timer has been extended for another 7 days, so I really hope that the casino will respond, although nobody can guarantee it. 😥

However, are you still trying to communicate with the casino about this problem ?

kaczka381
6 months ago

Hey there!

I must say it is very unusual for casino representatives to respond within the first 24 hours. 🙂

It has not yet been a day since Veronika invited the casino to join the complaint thread, so if I were you, I would check this link regularly to see the reply.

Speaking of which, did you know that as the person who filed the complaint, you get access to the casino's response as soon as it is released? 😉

Jaro
6 months ago

I have already written many times, but the casino did not respond to my e-mails

Do you think I should try writing again?

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kaczka381
6 months ago

I know, I'm not Jaro, yet I think it would be wise to read my previous response.

Honestly, spamming - in a good manner - casino with emails is one thing; getting a response through open complaint is something a bit different. 🙏🤷‍♂️

Edited by author 6 months ago
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