BC.Game Casino - general discussion (page 14)

It is nice that you have found one that you really like.

Sometimes players really have a good experience at casinos with a lower safety index, and hopefully this kind of casino will do everything possible to get the rating higher in the future.

yes no answer 🙁 cuarcao licence never answer 🙁

Hello,

I appreciate that you tried at all. I know it seems like the Curacao authorities do not ever respond, especially now. Naturally, I regret that it did not work out.

Hopefully, these legislative adjustments which are happenning now will positively influence the Curacao authorities' response to player concerns going forward.

I have a deposit of more than 12 hours and they do not credit it to me and in the live support those who answer respond as if they did not know about the subject I need help

Hello, did you make a deposit to the casino and it didn't get credited to your account ? Did you try first to see if everything went off without problems ? If so, it might be a good idea to email the casino and let them know that the money has indeed left your account. 

Will you please try it and let me know how it turned out ?

MY BC game team sports account closed

bc game user account risk problem solution

The account is not even opening

My password is not getting reset either

BC.Game Casino - Player's withdrawal option suspended despite KYC

Hello there. I can see that you have already submitted a complaint, and our team needs some additional information regarding your issue. Please follow this link to provide those.

May I ask if your account has been blocked? Did you get any explanation about that from the support, perhaps?

I just want to remind you that if the issue is related to sports betting, our team won't be able to help as we don't have any departments dealing with sports. Please let us know more details.

Hey. I can see that you have filed a complaint on two accounts. Is that right? Please use only one account when submitting a complaint; the other one will have to be rejected anyway. Thank you for your understanding.

Hello! I filed a complaint a month ago, the account was closed without reason.

I had high hopes for your team, but it turned out that it was in vain, no help was provided! We were waiting for a casino representative, they extended the timer once - silence, they extended it twice - silence, they said they would answer soon, they extended it a third time and in the end they gave me a formal reply that I was engaged in exchange rate arbitrage, they were suspiciously dragging out time, and they also closed the complaint without giving me a chance to say a word, THANK YOU!

Great, now one of your team wrote to me by email that they banned me because I deposited a small amount and won a large amount, a representative of the casino wrote to him, it turns out you can’t immediately win a large amount at the casino or what?

I guess so. There are problems with my complaint too. We can only lose at the casino.

this is the shittest casino ever stole my 7,5k

They took my honestly won $45,020 and closed the complaint without providing evidence, I am 100% sure that I am right

wow thats crazy this casino is really shit

Tell me other sites where they can really solve the problem

It's garbage because they stole my level 38 account with all my bonuses and funds older than 2 years and the stupid Guru representative believed them. I say that this Guru guy is a fucking sellout or he's with BC, the piece of shit.