BassBet Casino - general discussion (page 15)

I'm referring to bassbet

Did you ever receive your money?

I'm waiting and wondering if I'll get it because it's a very large amount.

I've been sending them emails since yesterday, they don't answer! And in the live chat they kicked me out! I can't communicate

What am I doing?

The first time they sent me the money it took almost three weeks, now they send it within three business days at most

It's a matter of first ascension, I think?

I also haven't verified my account.

They haven't asked me.

Me neither, they didn't want anything in addition and sent it to the account from which I deposit money. A month ago I wrote here with a similar problem, only the AI ​​bot kept writing off the same thing and the money was nowhere to be found. I don't know if Guru was involved in any way, but a few days after writing the post, money started to appear in my account

Thank you very much! I hope I see the money soon because I'm very worried.

I'm trying to see withdrawals and deposits here and there.

and this is how the page appears! What should I do?

I'm worried about my money.

I see that your complaint has been ongoing for a long time now, and the casino now only asks for the bank statement, which you have already provided, so hopefully Martina will be able to communicate it with the casino.

We have to wait for their reply now, so please try to be patient even though your frustration is completely understandable.

When exactly did you request the withdrawal, and has the verification process of your account already started, please?

My withdrawal hasn't been made yet, unfortunately I cancelled it and made a new one last night! But it won't let me make more than 1000 euros, which is very disappointing.

because I have a very large amount inside

Here is my payment and payout history

Here is the history of payments and payouts

Thank you! Despite all this, I'm worried because mine are large amounts and I don't see any response! They also gave me a phone number to speak to a representative and now no one answers.

So yesterday I got a call from a lady from a Greek number and she told me to contact her for whatever I needed and gave me a foreign WhatsApp number to send her there so we could have direct contact!

The Greek number belongs to an unrelated gentleman who has nothing to do with bassbet!

I've been sending messages on the app since morning and no one is answering.

as well as they don't answer my emails!

What should I do?

I am very worried.

No, they didn't ask me for any account verification!

They never respond to emails.

and in the conversation they reply with automatic messages!

I have to withdraw 2,600 euros.

I just made it 1000.

but nothing new

Please help me.

May I ask why you canceled it, though?

The reason I ask is the fact that it all starts from the beginning if you cancel a withdrawal. The whole waiting time restarts, unfortunately.

What do you mean that you can contact her with whatever you need, please?

Make sure you don't share anything with her, as she may not be an employee from the casino because we have seen many scammers like this.

I didn't give any evidence! I stopped playing and I won't play again!

My money came in despite all this.

I'm glad you got it, for sure.

You stopped playing there now?