Amonbet Casino - general discussion (page 3)

Finally got £250 paid into my bank account,

But would never use amonbet again, not worth all the trouble, All new players need to stick to UK registered casinos,

Thankyou for advise

My exact feelings too

Hi there yes ive made several withdrawals on and off using Lloyd's tsb, Monzo, revolut and mist recently first direct. All I can say is its been a rocky road from the start, particularly with verification of this that and the other. This isn't good enough, that isn't good enough and so on. Its like they have the utmost pleasure in rejecting withdrawals no matter how small the amount. But this final time takes the biscuit and the best part about is that they paid out eventually with the same verification details they already had in the first place. There is just no other logical reason for their actions other than rejection hoping you will not bother to fight your corner and just play it back and lose it. I've loads of emails over various issues I could write a book about it. They will never admit to being at fault and its everyone else's fault but theirs. A bit like the labour party me thinks 🤔

Well, it is actually pretty easy to prevent yourself from going back there. Just someone close to you to change your password and never tell you the new one. It actually works well this way. 😉

Great that you got your money.

Perhaps you are right in what you wrote, and I hope you will achieve it.

Awful customer service asked them multiple times to self exclude my account due to severe gambling problems and they have refused

Hello, that truly sounds like real trouble. On what grounds did the casino refuse such requests? Would you mind showing off their response? Such a serious situation should be handled with care, of course and I'd like to know more details.

Maybe we can figure something out.

I have played on this site for last couple of years. No issues always paid out , good variety of games. Hence 2 stars, i would have given 5*. However.

Recently its 0*.

They dont payout when you've won a few times, saying you need to verify your account again!

I recently won quite a few times and initially the payouts were fine. I would have recommended them as a fun , fair and good site. However I won £700 this week, suddenly my account is "not" verified and when I try to do this the link to upload things doesn't work. I've email x3 with no response and the online chat help although they tried to help. I really feel they were mostly giving instructions they knew wouldn't resolve the issue. Like going through the motions. As part of the instructions they told me to download the app, now the app is saying site doesn't exist

and its a bad gateway.

Come on Amon this is not good enough I have offered lots of ways to resolve this even emailing said verification documents. I hope this review will prompt action or i will report you to the regulatory.

Hello, I believe it is honest to say that forum posts won't reach the casino support. I get this is truly a bad experience, but the way you describe it, technical support will be needed to resolve that.

Did you try contacting the casino back, please? I mean regarding those associated technical issues, of course.