Amonbet Casino - general discussion (page 2)

Since I have started all these problems with amonbet86 casino, I have been doing a bit of homework, checking reviews etc. All their 5* reviews are highly suspicious by the way they describe their experience eg, all short one line, great casino, fast pay out,.. Very few 4,3 or even 2* reviews. Then the truth 1* reviews and their are many all saying the same thing, nigh on impossible to make a withdrawal, verification is a nightmare, STAY CLEAR...

Yeah, it happens. Therefore, we always recommend reading both the forum and the complaints. Thanks for mentioning that. Great reminder.

Can you believe that I received this email again

On Mon, 26 Jan 2026, 16:28 Eleonora from Casino, <support@amonbet.com> wrote:

Dear Reginald,

We kindly ask you to provide us with a photo of the card "2805" to process your withdrawal. Please upload a photo in the verification section, and then our financial department will check your withdrawal request. Thank you for your understanding.

If you have any questions or doubts, please do not hesitate to contact us via email or live chat.

Its laughable this is the 16th email I've received asking the same thing its got to be automated or just stringing me along,

Best Regards,

Amonbet Casino Support

As anyone ever received winnings after been asked to verify, I was just wondering?

Normally I would say that such a request is quite common and should be followed.

But as you said, this has not been a typical situation for quite some time and I get it; it feels like some bot is playing with automated emails...

It's not funny, not even a little bit. I conclude that if there is indeed an issue with the photos or documents previously provided, support should offer clear instructions to secure progress with all requests, whether they are related to their side or to your withdrawals.

Well, it feels like something is failing.

Yesterday I won a €900 bet, and I saw your messages and thought, "Damn... I'm going to have to fight for months." I had just sent the documentation before placing the bets, but it still wasn't verified. I contacted the chat support and sent an email to be prepared after reading everything here. It was going to be a long story, and today, 26 hours later, they paid me by bank transfer as I had requested, even though it says the transfer takes 5-7 days... so it was all too easy, haha. But I wanted to leave a glimmer of hope for people who are having trouble with this website.

That is quite a surprise, to tell you the truth, because this casino has got a really low safety index. 🤷‍♀️

I am glad that you got your money, of course.

How long have you been playing at this casino, please?

It is now a month since I tried to make a withdrawal from amonbet casino, At the time I had approx £2150 in real money,, after trying to withdraw £1900,they cancelled withdrawal and requested verification, so after a month of sending multiple copies of bank statements, and many other forms of ID, I finally got an email from them say that I can now make a withdrawal, but may take longer than normal due to being busy, Then after logging in I found £1900 missing from real money balance?, I checked account and it is still showing unverified, but thought I will try withdrawing £250, which is shown as withdrawn, looked in transaction page it is now being held for some other reason

I finally received message as follows

Dear Reginald,

​

​As I can see, everything is fine in document section. The balance had been corrected according to our bonus terms and conditions max win rule. For further details kindly check our bonus terms and conditions.

https://www.amonbet.com/bonus-terms-and-conditions

The remaining funds can be withdrawn. Kindly request the withdrawal and wait for our payment department to process it.

​

All the withdrawals are processed by our financial team manually. I would like to tell you approximate timeframes when your withdrawal request will be checked, but I don't want to misinform you. I completely understand that it might be a bit frustrating, but I can assure you, that we're trying our best to check all the withdrawals as soon as possible, but sometimes, we just need a bit more time, because we're processing all the withdrawals in the queue order.

They have now decided to cancel it once again, with no reason why, as they state they have all documentation and a lot more, Guess I am wasting my time and just being strung along,

Hi, I just came back to the forum after over a week and was surprised to see this issue still in the same "stage."

What seemed like progress yesterday became a sore joke today. 🙁

If I got everything right, finding out that the balance needs to be "corrected" after more than a month of struggles, without even knowing whether the account has been fully verified or what could cause another withdrawal rejection, is simply stupid. No joking about that.

Frankly, it's something a casino with a poor Safety Index is obviously capable of.

In total there's been over 50 emails, on my account verification section, all they have ticked is phone and email, they have the rest as you can see by the email they sent, Also it was 3 days from when they said I could withdraw money until they cancelled it, telling me to contact customer support, who are the ones saying I can withdraw?