Ace of Casino - general discussion (page 2)

Frankly, I'm more than convinced that this situation is far from ordinary. Despite that, I'd like to explain how things usually work in decent online casinos:

Normally, you are not asked to deposit in order to withdraw a sum because you have collected far too much.

Usually, you submit a withdrawal request, upon which your account is fully verified, and your gaming history checked. During this thorough verification, you are asked to deposit using your preferred payment option, through which you'd like to receive the money.

The Facebook mention and the PayPal left me really worried, though. Decent casino does not allow you to register or log in using Facebook. May I know whether you have ever registered through this website👈?

I hope this is not just another "social casino" app scamming money from "players."

So, please, let me know.

Hello there. Sorry for the situation you are in right now. I can see that you have already submitted a complaint 👈, where Kristina has asked you to provide some additional documentation. Would it be possible to answer her, please?

May I also ask, if you have played at the official site of the casino or, perhaps, thru Facebook? 🤔 We will see what our complaint team can do after receiving those additional information from you.

I have submitted a local police report and a fraud report through Forex Fraud Team against this casino. More folks need to speak up against bad casino practice . Fingers crossed .

Hi, could you also describe what happened and what made you report it to such high places ? 

I won $4400 with a $100 bet but can not withdraw unless I paid more money into my balance. Sounds sketchy .

Well, I'd say it depends on the circumstances.

For example:

Have you ever taken any no-deposit bonuses at this casino? Have you ever actually deposited there?

I'm not opposing you, just prefer to know the full context, so I would personally appreciate your help.