HomeOnline CasinosAce of Casino Review
Ace of Casino Review

Casino closed

Ace of Casino has been closed and no longer operates.

Browse recommended casinos
2023
> $1,000,000
OverviewUser reviews4Safety Index explainedDiscussion26

Casino closed

Ace of Casino has been closed and no longer operates.

Browse recommended casinos
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important: Win limit of $250,000 per day This casino has a win limit rule. You will not be able to win more than $250,000 per day.
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Ace of Casino Review

Our expert casino review team has carefully analysed Ace of Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Ace of Casino has a Very low Safety Index of 1.5, demonstrating a significant deficiency in terms of fairness and safety as per our methodology. Read our Ace of Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index of Ace of Casino – Is it fair and safe?

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Ace of Casino, we meticulously evaluated and analyzed the Terms and Conditions of Ace of Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.

Based on our estimates or gathered data, Ace of Casino is one of smaller online casinos. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

We did not find Ace of Casino on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

Taking into account all factors in our review, Ace of Casino has scored a Safety Index of 1.5, representing a Very low value. We firmly advise players to avoid this casino and explore alternatives with a higher Safety Index.

Ace of Casino T&Cs

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Ace of Casino to be unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Ace of Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 9,435 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Ace of Casino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 4 player reviews of Ace of Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Ace of Casino company information and licenses

Ace of Casino has estimated annual revenues higher than $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Ace of Casino has a gambling license in Curaçao. Their license was granted by Curaçao Antillephone N.V..

About payment methods and win and withdrawal limits

Ace of Casino accepts 8 payment options. This includes: Mastercard, VISA, PayPal, Bitcoin (BTC), Bank transfer, Litecoin (LTC), Tether (USDT), Ethereum (ETH).

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 15,000 per month USD 1,000,000 weekly net win limit
USD 250,000 daily net win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Ace of Casino.

Language Website Customer support Live chat
English Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at Ace of Casino, account problems, withdrawals, or other issues, it holds significant value for us. Ace of Casino has a slow or bad customer support, judging by the results of our testing.

Slots and casino games at Ace of Casino

You can play these types of games at Ace of Casino: Slots, Roulette, Blackjack, Other card games.

Casino games supplied by 1 game provider are available. This includes Skywind Group.

Ace of Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Ace of Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: Visit our separate page on Ace of Casino bonuses to learn more about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
No video poker
No bingo
No baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers

  • Skywind Group

Positives

  • Deposits and withdrawals in cryptocurrencies are available
  • Above average withdrawal limit

Negatives

  • No responsible gambling tools
  • Live chat support is not available 24/7
  • Small selection of game providers
  • 9,75% fee for deposits via credit, debit, or gift cards
Author & Guarantor: Dominika Lakotova Last updated: 13 Feb 2024 Anything incorrect or missing? Let me know
Casino Bonuses (0)

Ace of Casino bonuses

Browse all bonuses offered by Ace of Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (4)

User reviews of Ace of Casino

This is a place to share experience with Ace of Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 4 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 9 months ago
This site is a TOTAL SCAM! Do NOT deposit any amount of money in the belief that you must ACTIVATE your account to withdraw your money/Winnings. Even their customer service will advise you that a minimum deposit of $58 allows you to withdraw 100% of your account balance. It is all one big scam.

Here's my exact experience. I had won a total of $1000.13. Upon reaching the $1000 account balance, a message appeared on my screen informing me that...as a regular player...I must withdrawal money from my account to continue playing. I contacted their customer service via their on line chat, and a person named Loretta told me that all I needed to do was activate my account with the $58 deposit. Afterwards I could withdraw my entire balance of $1000.13. Loretta specifically stated my account balance in the chat conversation. So...I used the PayPal option to make the deposit.

Following my deposit, I went to the cashier to make my withdrawal and was not very pleased to see a new play through amount of $3000 needed to make a withdrawal. They also offered to reduce the play through amount if I referred 10 People. I decided to play through verses make any referrals because Loretta from customer service appeared to have LIED about the withdrawal requirement.

I successfully completed the $3000 play through and had amassed several thousands of dollars. I then read all of their FAQ answers and also found information about the time frame associated with a withdrawal request...being 24 to 72 hours. So, I requested a withdrawal of the majority of my account balance using the same PayPal Account I used for my Account Activation Deposit. Three days later, NO MONEY TRANSFERED! Their customer service would not respond to any of my inquiries made via email or chat.

As a result, I sent a demand for refund email to this place via the PayPal platform. No reply was recieved. I additionally noticed that the individual's name associated with my payment/deposit was different from the name contained within the email address. I then filed a complaint with PayPal and waited for a decision to be made regarding my refund. Keep in mind that no physical item was purchased...the deposit was for a service. That service being the Activation of my account...which did not occur because I could not make a withdrawal.

Here's where this SCAM gets even more elaborate. Ace of Casino then submitted a UPS Tracking number to PayPal that was after the date of my deposit and prior to the date of my PayPal claim that contained my zip code. PayPal's system only references the date of delivery and zip code associated with the tracking number.

So, I had to contact UPS to aquire the information associated with the tracking number (i.e. Sender, Receiver Name and Address etc.) and relay all of that information to PayPal to prove that the tracking number was bogus. Plus, reiterate the fact that I did not purchase a physical product from Amazon...who was the tracking number's Sender.

From a standpoint of legality, this SCAM violates portions of the Patriot Act as well as Reco Laws. It uses the platforms of three major companies (i.e. PayPal, UPS and Amazon) in their proliferation of the SCAM.

ONE ADDITIONAL POINT before I'm done. As of now, my IP Address is blocked in their system. This occurred shortly after I filed the claim for a refund via PayPal. But prior to being block from accessing Ace of Casino's site, I managed to accumulate an account balance of more than $3,400,000.00.

If anyone can assist me in recovering my Three Million Four Hundred Thousand (plus) Dollars from Ace of Casino dot Com, I would be more than happy to pay a ONE MILLION DOLLAR REWARD UPON MY RECEIPT OF THE ALMOST THREE AND A HALF MILLION DOLLARS OWED TO ME!!!
  • READ MY REVIEW.
• 10 months ago
I was given A NDB of $38 I won $1000 they stopped me from playing and asked me to Withdrawal but I have to make a deposit before I can Withdrawal I'm doing a little more homework and in the process of speaking with customer service before I go ahead and make a deposit I will update review once everything is done so far its been great I played a game called judge and jury megaways and it paid non stop my sister in law signed up and played the same game and she also won a grand so right now it's sounding a little too good to be true but I guess we will see
  • Bonus was in my balance as soon as I validated email didn't have to redeem coupon or even ask for anything
  • Games are not the best quality
  • You have to make a deposit to withdraw your winnings
• 10 months ago
This Has to be one of the smartest Casino scams I’ve ever seen because at first the get you with the BIG WIN then when your about to withdrawal, they tell you that you needed to deposit $58 and refer to friends. Well you know when we are all excited we don’t think about it being a scam I’m mostly speaking for myself lol but yea most definitely a scam no good .. smart strategy but not ok to do people like that .. oh and your payments go to a PayPal account after you sent the money that’s the place it’s going
  • Scam
  • Fake
• 10 months ago
I signed up cuz a friend said she won almost 3k on the bonus$ but that they required her to deposit $58 to "authenticate" her account. I almost immediately started winning and when I got 1k was made to stop playing until I withdrew. I used the support chat and asked for a link to the User Agreements, T.O.S. or other legal disclaimers and was told I would recieve them via email AFTER I deposited. I told them no... that T.O.S. was to be available before even agreeing to an account... and they stopped replying. My roommate won 1.2k even faster than I won. Pretty sure it's a scam when everyone hits big that fast but has to pay 58 to get winnings.
  • Easy signup
  • Large no deposit bonus ($38)
  • No Available legal disclaimers
  • No clear cashout rules
  • Support just asks for a deposit
  • No players online saying they recieve winnings
  • Players online claim still waiting on winnings
Safety Index explained

Safety Index of Ace of Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Ace of Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low1.5/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Important: Win limit of $250,000 per day This casino has a win limit rule. You will not be able to win more than $250,000 per day.

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).

Other factors

  • Operates with an unverifiable license
  • Slow or bad customer support
  • Low win limit: $250,000 / day (net win)

Complaints about Ace of Casino and related casinos (7)

7All0Opened3Not solved0Solved4Rejected

Complaints directly about Ace of Casino

Discussion

Ace of Casino Discussion

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Payment methods

Ace of Casino payment methods

Currencies
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