ForumCasinosA Big Candy Casino - general discussion

A Big Candy Casino - general discussion (page 2)

8 months ago by Radka
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11310 views 158 replies |
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6 months ago

I just want OUT of this horrible Casino. Chat is rude and unhelpful and they give you the run around. I am unable to get a Coinbase wallet address and they will not send to my Cash base wallet even though they have accepted from it several times. What do I do...?

6 months ago

Casino doesn't offer you any other alternative to withdraw money ? Have you been verified here yet ? Did the casino tell you why you can't withdraw to your cash base wallet ? 

However, if it is not possible to come to an agreement with the casino and resolve this situation, as I have outlined before, it would probably be wise to file a complaint. 

I will wait for the answer.

6 months ago

I just depleted the coins and put that Casino in the past.

6 months ago

Ahaaa, sorry, I didn't notice this answer too, so I understand that this casino will be a no-go zone for you. I hope you can find a better one where you won't have similar problems.

6 months ago

I made a few deposits at this casino, managed to complete the wagering requirements, requested a 2500$ money withdrawal on October 26, my account was verified on October 27,It is within the time limit, I will let you know my impressions about the processing of withdrawal requests, the employees in customer service are very friendly..

6 months ago

Hello, I'm glad someone has a positive experience. 😉

As far as verification goes, it was pretty quick. 

Regarding the withdrawal, if you can, let us know how long it took you and if there were any issues. I think it will be useful for other players as well. 

Jaro
6 months ago

My account verification completed in 2 business days from the time I sent the required documents...

lazarosbot
6 months ago

Not bad at all! Thank you.

May I also ask which payment option you would recommend to fellow players from Greece? As far as I can tell, this may prove to be a handy tip, especially for new players. 🙂

Jaro
6 months ago

Yes been verified for weeks. No the withdraws were not from free spins or anything like that and NOPE they arent offering me ANY other type of withdraw process. Anyone here claiming they got paid immediately must have a Coinbase wallet or they just dont like me.

Radka
6 months ago

It shows me as a withdrawal method Wire Transfer and bitcoin, I chose to credit my bitcoin wallet for more convenience, I am waiting for my request to be processed.. I'll let you know..

angel47usa
6 months ago

I have the same issue !!!!

6 months ago

Hello, I'm glad someone has a positive experience. 😉

As far as verification goes, it was pretty quick. 

Regarding the withdrawal, if you can, let us know how long it took you and if there were any issues. I think it will be useful for other players as well. 

6 months ago

Yeah...lol!! My verification took NO time either. Lets see what he says when its time for the Casino to pay. I wait with bated breath.

6 months ago

Yes been verified for weeks. No the withdraws were not from free spins or anything like that and NOPE they arent offering me ANY other type of withdraw process. Anyone here claiming they got paid immediately must have a Coinbase wallet or they just dont like me.

6 months ago

Well, in that case, it's quite a difficult situation, if I'm honest. Anyway, as you said, you probably don't want to have anything more to do with this casino. It's a pity you didn't file a complaint, because we might have been able to help you. 🙁

6 months ago

It shows me as a withdrawal method Wire Transfer and bitcoin, I chose to credit my bitcoin wallet for more convenience, I am waiting for my request to be processed.. I'll let you know..

6 months ago

I think that's the quickest option. We will definitely wait for your update and hopefully you will get your money as soon as possible. Good luck. 🙂

Jaro
6 months ago

Yeah. I hear you. And I probably should have. Because I have spent money at this Casino more than once. It wasnt a free chip or promotion or anything. I guess once I start seeing "the pattern" in a Casino...such as hard time getting paid or continuous attempts to resolve a matter with no real resolution...I get frustrated and just clear my balance and never go back to that Casino. This one I didnt really have a choice because they would NOT pay me unless I had a Coinbase wallet which I dont and wont for a long time.

angel47usa
6 months ago

Well, I hope next time you'll think about it, because if you deposit your money somewhere and you feel like you're losing it in an unfair way, then it's quite nice to look for some help. Maybe we could have solved the case and maybe not, but at least you could say you tried, because losing money and basically handing it over to the casino is not pleasant. However, I believe that you will evaluate the next similar case differently and try to ask for help. On the other hand, I hope that nothing like this will be necessary and you will not have such an experience.

lazarosbot
5 months ago

Curious to know if you ever got paid. Very very Curious

5 months ago

So. Does noone find it bizarre that this Casino will TAKE your money from a cash base wallet but refuse to withdraw to it? Will ONLY withdraw to a Coin base wallet. THAT is what vexes me

5 months ago

No I haven't been paid yet, I have filed a complaint detailing the whole history..

Automatic translation:
lazarosbot
5 months ago

Sorry. It sucks, I know.

4 months ago

Sorry to revive an old thread but have any of you gotten paid from Abigcandy? I’m waiting for 25 withdrawals from them totaling $9300 American dollars/ almost $15000 Australian dollars. I’m going to file a complaint on here but I’m also dealing with 2 other casinos that won’t pay out after paying out no problems so I’m going after them first.

Also did you lose VIP status by chance around the time that you requested your withdrawals?

Thank you.

Corona42
4 months ago

I actually had a withdrawal for $1900 pending May 30 but my VIP Status was maintained. I cancelled the withdrawal today and turned it into $10,000. Requested 2x $2500 withdrawals today but I genuinely doubt I’ll get paid anything.

I did get paid about $700 from them for a withdrawal I made the day prior in May but that took about 8 weeks to process.

AusPlayer15
4 months ago

Yea with mine I used a coupon that basically dictates max cash out of 15k Australian so I won’t be cancelling my withdrawals unfortunately.

i broke up some of my withdrawals into $125 increments in case they look at smaller amounts first(maybe because they are insolvent?).

i did lose my VIP status with them and 3 other casinos because they said that basically they lost more money from me than they gained…lol.

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