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7Slots Casino - general discussion (page 6)

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2 years ago
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franp
1 year ago

And were you able to fix it now and provide the correct ones?

9 months ago

I have no way of withdrawing money.

Visa doesn't work, mastercard doesn't work, crypto doesn't work.

Bamk transeer only iWlochy

Failure

And no help from support.

I deposited with a card and crypto, I withdrew with crypto. Now I have no way to withdraw my winnings

Automatic translation:
kszysio
9 months ago

Hey, that's pretty weird, the casino didn't say anything to you at all? Does it throw you an error or what exactly don't work for these payment methods? Did you try to write an email? How long have you been trying to withdraw?

8 months ago

By the way, I inform you guys that the maximum payout from bibusow is 5x bonus. And not x10 as you wrote. It was changed a month ago

Edited
Automatic translation:
kszysio
8 months ago

Hello, could you be, thank you.

To avoid misunderstanding, what concrete bonus do you have in mind, please? All those deposits - the sticky one included? Shame to see the casino affiliate could not send my colleagues a message. 🙁


5 months ago

Unfortunately, I can't reach anyone at 7slots Casino, and no one responds to my emails. The company's phone line is just a recording. I need my money, which I finally won after many losses, but this particular online casino won't allow withdrawals.

Automatic translation:
ebuby-1977
5 months ago

Hello, do you know why this casino won't let you withdraw your money? Is your withdrawal pending, or does it not even let you enter among your withdrawals? How long has this situation been going on, please?

I look forward to your reply.

4 months ago

I've tried to verify my account several times, but they always reject it. I ask for the reason, and they tell me they need a bank statement with my last deposit. I send them a document, and they reject it. I also don't send a payment certificate from my bank, nor photos of the card I used to make the payment. There's no way to verify the account; they do everything they can to prevent me from paying.

Automatic translation:
Kuki24
4 months ago

Is the document in the right format, though?

Because that could be the reason they reject it, actually.

Romi
4 months ago

It is the official bank document, the perfect quality photo of my card and meets all the criteria requested by the casino.

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Kuki24
4 months ago

So hopefully our team will be able to find out more and help to move forward with your verification through the complaint.

2 months ago

PLAYER ID: 43527906

Warning! Slots.co.ru / 7 Slots has serious payout issues.


I completed full verification on November 5th (message received: "Congratulations, you’re verified"), but I still haven’t received my money.

My balance was $400, then I reduced it to $200, but even this amount has been stuck for several days and does not appear anywhere in the withdrawal section.


There is no real support at all.

Only bots reply in the app, and emails receive no response.

It is impossible to reach a real person, and no one explains where my money went.


This site raises serious concerns about honesty and reliability.

I want to warn other players: your withdrawal may be delayed for a month or longer, and getting any answers is impossible.

Edited
geo.geo
2 months ago

Hello,

in other words, your account still appears fully verified. moreover, the withdrawal request has vanished and is no longer visible in your casino account. Thus far, you have received no instruction or explanation of those events and have no way of getting in touch with support.

Well, this is indeed a troublesome situation, but I believe there is one thing you may try and will cost you no fees.

We assembled a special team of mediators whose job is to investigate similar issues and, if possible, offer a solution. You may submit a free request here: https://casino.guru/complaints/create

In my opinion, without further communication with someone working for the casino, there is not much to conclude. Do you care to complain?



2 months ago

I MAKE A WITHDRAW and the money don't arrived in my account 7 slots casino.

You're making fun of me, you're making fun of me, there's no such thing on any page

Nucu2024
2 months ago

Hello, could you describe what is happening and why the casino does not want to pay you your money? How long has this situation been going on? Did you need to verify your identity?

I need a little more information, if possible. 

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