1 year ago
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I've been trying to receive the money I earned on this site for 25 days and so far nothing, and the same day I registered my account was verified and they claim that my account is being verified but it's a lie! I deposited 30 reais to win the bonus and I won, their bonus money they quickly took from my account, but now mine is in a mess! Do not play on this site!
Estou a 25 dias tentando receber o dinheiro que ganhei nesse site e até agora nada, sendo que no mesmo dia que fiz o registro minha conta foi verificada e eles alegam que minha conta em verificação mais é mentira! Depositei 30 reais pra ganhar o bônus e ganhei, o dinheiro do bônus deles eles sacaram rapidinho da minha conta, mas agora o meu tá essa enrolada! Não joguem nesse site!
Hello there.
Has the casino explained the issue to you? Are you not able to withdraw in a technical manner of speaking? Do you now have any pending withdrawals? Or are you stripped from withdrawing the balance because of terms and conditions, like players are not able to withdraw bonus funds or so?
I'm trying to figure out what's the main trouble.
Edit: found the complaint - so, it's the verification. Well, I hope we will help you out soon. 🤞
GOOD AFTERNOON, I HAVE BEEN WAITING FOR MORE THAN 72 HOURS FOR THE WITHDRAWAL FROM 7SLOTS, TODAY I CONTACTED SUPPORT AND THEY ASKED ME TO SEND SOME DOCUMENTS
BUT UNTIL NOW NOTHING! FRUSTRATING EXPERIENCE!!!
BOA TARDE, ESTOU A MAIS DE 72H ESPERANDO O SAQUE DA 7SLOTS, HOJE ENTREI EM CONTATO COM O SUPORTE E PEDIRAM PARA QUE ENVIASSE ALGUNS DOCUMENTOS
MAS ATÉ AGORA NADA! FRUSTANTE A EXPERIENCIA!!!
If I may say, you should focus on passing the KYC. The first withdrawal is usually the longest and more complicated. The casino simply can't verify you some other way. Try to stay calm and cooperate.🙏
Hello GuiGrossmann !
As you are not registered on the site, we are unable to identify you on the service and help you resolve your issue. Please login or provide us with the phone number or email you used to register with our casino.
Once we have that information, we'll get back to you as soon as possible.
Olá, GuiGrossmann !
Como você não está registrado no site, não podemos identificá-lo no serviço e ajudá-lo a resolver seu problema. Por favor, faça o login ou nos forneça o número de telefone ou e-mail que você usou para se registrar em nosso cassino.
Assim que tivermos essas informações, lhe daremos uma resposta o mais rápido possível.
I'm trying, friend, but I operate on several platforms and I've never had this type of problem.
To tentando amigo mas opero em diversas plataformas e nunca tive esse tipo de problema.
Hello GuiGrossmann !
As you are not registered on the site, we are unable to identify you on the service and help you resolve your issue. Please login or provide us with the phone number or email you used to register with our casino.
Once we have that information, we'll get back to you as soon as possible.
Olá, GuiGrossmann !
Como você não está registrado no site, não podemos identificá-lo no serviço e ajudá-lo a resolver seu problema. Por favor, faça o login ou nos forneça o número de telefone ou e-mail que você usou para se registrar em nosso cassino.
Assim que tivermos essas informações, lhe daremos uma resposta o mais rápido possível.
I read your posts as well as the casino's reply dated 4 days ago.
So, how did it turn out? Are you in touch with the casino? Any explanations?
Good morning, nothing yet.. Casino gave me 5 days to withdraw the withdrawal and it's been 10 and nothing.. frustrating
Bom dia nada ainda.. Cassino me deu o prazo de 5 dias para cair o saque e ja faz 10 e nada.. frustrante
Hello.
I hoped for more positive news. Anyway, are you still able to contact the casino? When was the last time the casino updated you by other means than on the forum, please?
I was answered by the platform's online service on the 8th, they told me that until the 13th it falls.. but I'm afraid it's like the one before that they waited 5 days to find a problem later and tell them to wait longer.
Me responderam pelo atendimento online da plataforma dia 8, me disseram que até dia 13 cai.. mas receio que seja que nem a antes que fizeram espera 5 dias pra depois achar problema e mandar esperar mais.
I'd say, if it feels the same, you should wait at least 4 days and then update the complaint.
No better idea at the moment.
Today closed the deadline for payment and nothing .. I got in touch with support and he said it was late and sent me to wait for an email from support! The question is for how long? Does this 7slot Casino pay or is it a scam?
Hj fechou o prazo dos dias para o pagamento e nada .. entrei em contato com o suporte e o mesmo afirmou que esta atrasado e mandou e eu esperar um email do suporte! A questão é por quanto tempo? Esse 7slot Cassino paga ou é golpe?
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