7Bets.io Casino - general discussion (page 5)

No I think sometimes they have a lie in

Not working for me today 😂

I have managed to get on live chat and explained my withdrawal has been pending for nearly 40 hours. This was the response I got….

’sorry for the wait. I will ask the team to push the process so you can withdraw today’

i then said ‘so this will be actioned as successful today?’

with a response of ‘yes the team will process your withdrawal today’

Wonder how this one turns out, not holding much hope.

Did this to me 10times !! Over 4 weeks!

NOTHING was ever approved !

Its a scam they will pay

Hi, according to what I saw on the site itself, this casino does not have a Curacao license but a Costa Rica license. That's why you got this answer. 

Regarding the license, we know that Costa Rica is not the best. 

However, I noticed that Stefan is trying to contact the casino and resolve the situation, so I wonder if it will be successful. 🤔

Hello … well I have plastered this all over Trustpilot !

Unless they send my money back into my account only the deposits I will do everything in my power to disrupt there day in day out scamming people!

I have sent 50+ emails and every one has been ignored!

If they are reading this they have literally 5h or I post more reviews online about them not having a licence or gambling body!

Need to pay me my £1600 deposits immediately!!!

I've looked at the complaints and one is for another casino, and the one resolved for 7Bets was closed correctly. Kristina even asked if the player considered the complaint resolved because she only got refunds and she said that the casino kept their word and gave her what she wanted. So there was no other way to close this case. 

Anyway, I saw that you mentioned in your complaint that the casino told you that you should be able to withdraw tomorrow. So I'm curious and definitely give an update. 

I'll be eagerly waiting. 

Hi, I saw that these casinos have the same owner, so they are related. Of course in such cases it would be good to have these terms to clearly prove that the game was added later. Do you happen to have something like that or not ? 

is anybody able to tell me how to raise a complaint through casino guru? I can’t seem to find it.

and Ninbet is not?

Let me know if you were able to make a withdrawal or if the casino just said it would be possible but nothing like that happens. So far most of you have had rather negative experiences. But I would certainly be happy if that would change and a series of positive news would start.

"safety index explained" -> submit a complaint

Thank you, I have submitted my complaint

You call all see my complaint on Trustpilot! They don’t have a licence and scamming people !!

It’s just turned 6am in Costa Rica hopefully we get some ‘movement’ on Trustpilot and todays emails over the next few hours!!

I personally got in touch with our Team and I can confirm it's probably a bigger group. Once we find all related casinos, the overview page will be updated for all of those casinos.

Such inquiry requires a lot of communication, so please, be patient. 🙏

I understand your frustration, but I think they will probably continue to ignore it, even if I would like to be wrong. 

As far as the license is concerned, they do have one, but Costa Rica licence, so it would not be quite correct to say that they don't have any. 

Anyway, I would like to believe that everything will be resolved, although I can't say for sure and the only thing left to do is to wait. 😥

Sure, you can do it via this link. If you have any problems, feel free to contact us and we will try to help you.

Well they should fully say the gambling license who it is! As per their website they are listing the wrong one!

It looks bad - like they are trying to hide something!!

Thanks for your help … I will do anything I can to get this money back!!

I saw that they also have the same license and owner so I would assume so.