Im still waiting on them to at least respond to the complaint? The payment is not delayed its just simply impossible to withdraw at least 100 euros left. No way of clicking "payment method" and before when I could, always rejected. Real scam here! I know i'll never get anything from them but just would like to know that the word gets out
Hate to be the bearer of bad news but it’s extremely unlikely you’ll see a penny of your winnings.
i think I’ve seen maybe 2-3 cases of their branch of casinos paying out and it’s only after weeks or(months) of pestering their support and intervention from casino guru, also being lucky enough to have not broken their endless list of rules in their T and Cs and miraculously not playing a restricted game as most of their games appear to be restricted and even if it isn’t they add the game you played into the list after the fact.
Yes I have asked them many times. Chat responded to contact support via email and email never responds after MULTIPAL attemps to reach them... I got mad and may or may not have used the F word 🥴 blocked from chat for 1 day. When I finally was able to chat I asked again. The agent said "No swearing or you will be blocked" I told him no answer from support and he blocked me again... Im sure they don't even have the option to send out cash only receive. Its sad to see that these thieves can get away with it. Other players on other sites experienced the same.