7Bets.io Casino - general discussion (page 4)

This is what they did to me it’s all an absolute con

Yes, just as you say, we'll see how the whole situation develops and whether the casino will respond to your complaint. I would be happy if your money got to you. We'll see what happens in the next few days. 😊

I see that you have turned to other instances in addition to the complaint you have filed with us. If you have moved on somewhere and got some answer or new information could you let me know ? 

Of course I understand that this whole situation is certainly not pleasant but I want to believe that everything will eventually be resolved.

I hope it will. 😥

Did the casino also tell you why they closed your account ? What did the Gambling Commision tell you ? 

Hello, how long has it been since you were unable to withdraw money ? I see the only reason the casino told you is queues and nothing else yes ? Has your bank said anything about it yet ? 

Let me know.

Well, I'm very glad you finally managed to get a refund. I suppose you will probably avoid this casino and will not want to have anything to do with it anymore. 

I wish you to do better in your future and have a better choice of casino. 😊🙂

It has been around a week now, I just keep getting the same response from

live chat about withdrawal queues and then eventually ignored. Their excuse makes no sense, if there was long queues then surely withdrawals would just stay in a pending state and get actioned when top of the list🤷🏻‍♂️. I reported a fraud report with my bank, they’ve been unable to reimburse me themselves as the bank transfer for the deposit passed their security but they’re going to try and retrieve funds from the counterpart bank….again I’m not holding much hope.

Teddy I need some help … what did you say to get your money back ???

Please use the reply button on Teddy's post. Jaro won't help much with that, I'm afraid. He's my colleague, not the player you seek.

I'm sorry to hear that. I'd say this is the first time I've seen such a complicated chargeback, though.

Allow me a question: Can you, instead of getting involved in the fraud report procedure, ask for the chargeback directly?

As far as I know from other UK players, it works just like this.

🤷‍♀️

Teddy I need some help - how did you do this ?

Step by step please …. How much did you have in your account ? What was your deposits?

As much info as possible … have been using VPN but they can see still! It’s absolutely shocking!

Is everyone sitting down ?

They are not even a licensed casino as they state on the website ! They say it’s with gambling commission - Curaçao eGaming ("CEG")

ABSOLUTE LIES

Dear Sir / Madam, 

Curaçao eGaming ("CEG") has received a message via its online complaint platform (the "Platform"). Unfortunately, the message does not relate to a website (the "7bets.io") that is operated by a CEG-licensed operator (the "Operator"). Your message has therefore been dismissed. A response of the said dismissal has only been sent to the email address from which the original message has been received. As the Operator was not notified, you are encouraged to resend your message directly to the Operator, as CEG shall not be able to assist you in this matter.

This concludes the communication in this matter, which CEG now considers closed.

Best regards,

Curaçao eGaming | ADR Department

If you’re reading this 7bets.io pay my money back - or this won’t ever get deleted!

I got exactly the same worded response from them this morning so not sure where we go from here. My recent withdrawal request has now been pending over 30 hours, usually gets rejected within 24 hours. Has anyone had similar?

all my withdraws have been rejected within 2 hours for like 10 times in the last 2 weeks, including this morning.

It really doesnt matter whether if its pending or rejected, if they wont send anything anyways..

Two players have gotten only deposits back(maybe).. I wonder the amounts. Also Guru has marked them as "solved". Did all the losing players also get their deposits back... Definetly not.. They shouldnt be marked as solved.

I don’t know - either way I am going to SPAM this all over the internet until they pay me my deposits back!

Maybe then I will take it down !

You will do that.. Im trying to get in touch with indian microsoft scammers if they could send me some money also 🙂

Im also going to pray.. Close my eyes, say a pray, and then look at my bank, if they have sent winnings.

Thumps up!

Not going to lie .. I wasnt sure of licensing authority as i couldnt find it on their site so i have read T&Cs and found where they state it there... surely a fake statement like that should affect every T&C they have on there and wouldnt curacao be able to do anything about sites falsely claiming to be regulated by them ???

Curcao cant either do nothing, even if they had licence there, which they dont. The curacao licence is official but its really a sheet of paper when you get in trouble. Curacao licences are only based on trust between casino company and players. Malta and UK different.

That being said.. I dont know surely.. But there would be tens of thousands of scam casinos like this if it was easy to get way with fake casinos using fiat currencies like this.. Guru guys might know better, how easy is them to just take players money and leave without consicuenses. I have no idea, but there are not too many pure scams in casino industry, or they are crypto scams.

Is winmania a sister site ? I have just read a case like mine where the " forbidden game was added later . I have checked sister sites forbidden lists and the game I played is on none of these terms . I believe they added my game later . Anyone thorough enough to screen shot bonus terms ???

There Isn’t even a live chat option for them this morning and also wasn’t last night. I wonder if they’re closing the live chat due to all of us putting them under the pressure they deserve.