20Bet Casino - general discussion (page 10)

I do get your meaning here and just hope that everything will be solved soon. 🤞

Just let us know about any news, please.

Hello, good evening, I wanted to ask if anyone had problems withdrawing funds at 20bet, I am from Argentina.

Hello, I have moved your post under the casino and you can read what all the players went through here. I'm sure you won't be the only one. 

Anyway, what is the issue with your withdrawal, can you please tell me a bit more ? How long have you been waiting and do you have a verified casino account ? 

I am a player from China. It is my first time withdrawing money on 20bet and I was asked to verify various documents. I also cooperated with the submission and there were no problems. Now, I am not allowed to withdraw 2500 RMB. I have not made a profit yet, and my deposit is already that much. Now they are telling me to wait for the finance department to process it. They are asking how long it will take and there is no response. Is there anything I can do to help

Help me thanks

I have also encountered this situation where various authentication queues are waiting for processing

Hello there!

I am glad you came here to ask for help and advice, but it can be difficult to tell when something is worth trying when we are missing important details. For that reason, I would like to ask you a few questions to help me understand the situation we are in.

Have you played any games thus far, or are you trying to take out the same amount of money that you deposited earlier, if that makes sense?

Is your account currently fully verified and does not require any further verification?

Please let me know when you submitted the withdrawal request and if you chose to use the same payment method as when you made the deposit.

I know this may sound extremely inquisitive, but I hope you understand that the more information we gather, the better recommendations we will be able to make.

Will be here.

Hi I'm trying to open a complaint about this casino but I'm not succeeding. They don't pay, they always ask for more documents that they never finish. How do I open a complaint , this casino is only good for losing if you want to win look for another . Thank you

Hello,

can you provide a quick recap of what documents you have presented thus far, which were rejected, and for what reason? It's not like I want to intervene much, but we could definitely use more detail. Do not forget to mention since when you have been trying to withdraw the money, please. This is frankly quite imperative, as long as we allow casinos 14 full days to verify players. I imagine this is a difficult situation, yet as has been proven to us, - best resolved by cooperation.

Complaint instructions are at your disposal here 👈

If I may do whatever they ask and focus on getting the money out, there will be plenty of time for discussions with their support or feedback once I get paid.

How does that sound to you?