Dear Attila,
I am writing to provide a critical update regarding my complaint (Player ID: 416571949). I have taken several steps to resolve this, but 1xBet continues to operate in absolute bad faith. Here are the latest developments:
Intentional Deadlock: The security team is still demanding a "Mental Fitness Certificate" with specific commercial wording that is legally impossible for any registered doctor in India to provide under National Medical Commission (NMC) guidelines.
Emails Ignored: I have officially emailed the 1xBet Security Team (security-en@1xbet-team.com), including screenshots of my conversation and the open case here on Casino Guru. They are consistently ignoring all my formal emails. [1]
Blocking on Telegram: When I tried to reach out via their official Telegram support channel with my complaint details, they immediately blocked my account instead of addressing the issue.
Phone Call Intimidation: During a recent phone call, a 1xBet representative explicitly pressured me NOT to report them to international regulators or Casino Guru. They are desperately trying to silence me while withholding my legitimate winnings of INR 16,45,000. [1]
I have already provided all standard KYC verifications, including live video/selfie. I have never self-excluded and have no history of addiction. This impossible certificate demand is a clear tactic to avoid paying a large win.
I request you to urgently escalate this case and officially intervene. 1xBet's refusal to communicate through formal channels and their attempts to block me on social media prove they are acting in bad faith."
Dear Attila, huge update! Right after I challenged 1xBet on Twitter and exposed how they confiscated my INR 16,45,000 winnings, their official handle BLOCKED me. This proves they are actively hiding their fraud and refusing to face the truth. They have shut down every communication channel because they have no defense for stealing my money. Please record this as absolute bad faith."
