1win Casino - general discussion (page 48)

Who can tell me if I won't have deposit and withdrawal problems at 1win?

Well, browse this thread; I believe you will see tons of posts. In any case, your experiences are your own. No one can tell you for sure what will happen. However, you can keep the other opinions in mind and consider them while in the casino.

You should never use 1win

If you can't withdraw money and think you can withdraw it, you can buy an account and the money in the account can't be deposited or withdrawn, and the damage from the payment suspension is enormous.

Hello, I'm a bit concerned here, because if you’re based in South Korea, there’s a good chance that what’s happening to you isn’t just a casino issue. Online gambling on sites like 1win is not legal there, and even players can get into trouble—not only the casino itself....

Based on what can be found, the Korean banks and authorities actively monitor transactions linked to gambling. If the casino tried to send your winnings through a flagged or suspicious account, your bank might automatically freeze the funds or even your whole account.

That could easily explain why you can’t withdraw or use your balance now; it’s likely blocked on the banking side rather than by the casino.

Does it sound likely?

How do I know which is the real casino? I get quite a few different ones.

The best way is to look for the right logo. You can always make the comparison from our review of each casino.

1win Withdrawal Experience – Funds Never Arrived

I requested a KRW 500,000 withdrawal from 1win on October 24 2025.

The site immediately marked the transaction as "Completed," yet the money never appeared in my bank account.

When I reached out through Telegram for help, the manager replied politely but only repeated that the payment team was "checking" or that there might be a typo in my account number.

Over several days I kept asking for proof of the transfer—a transaction ID or official bank

So, the casino did not find out what actually happened with your payment until now? Right?

Have you also checked with your bank?

Perhaps they could help. 🤔

This casino is a fraud. I regretted the day I signed up

They made away with my 11055 cedis with claims I owned multiple accounts which is never true. I regretted the day I signed up

Yes, I have already checked with my bank twice — on October 24 and again on October 27.  

They officially confirmed that no deposit, pending transfer, or attempted transaction from 1win or its payment provider exists.  

I even obtained official transaction history certificates and sent them to the 1win support representative via Telegram.  

The casino has not provided any valid explanation or proof of transfer.  

They only repeated that the payment was "completed," without giving a transaction ID or any evidence.  

So yes, as of now, they have not identified what actually happened with my withdrawal.

Good day to you. Your story sounds frustrating, and I'm truly sorry you feel this way.

I checked your complaint and to be honest, it does not look appealing at all. Given the final summary, I imagine it was almost impossible to distinguish each person from another.

But I respect your feelings and hope you won't ever act the same in another casino to prevent similar problems. 🙏

This really must be hard on you, especially when your hands are tied. I know that feeling.

I can see that our complaint team has already reviewed your case, but as of now we are unable to do much but wait for the time frame to pass before we can even intervene.

I really hope that it will get resolved soon, though. 🤞

We'll wait for an update from you, and hopefully you come with some positive news here soon.

I never had multiple accounts at the casino and I swear by this. They do not want to release my funds and I think awareness should be raised so that other people would not fall victims to this casino.

What does it mean that there are fake 1win sites?

Obviously there will always be problems when using bank accounts, especially when using crypto.

Unfortunately, we have found many scam sites pretending to be real casinos by using their name. That is why all the players have to be really careful when playing at an online casino. It is always better to check the site out well.

Unfortunately, after reviewing the evidence from the casino, your complaint team determined that it was pretty strong, and that is why your complaint was rejected.

Do not forget that you always have the option to turn to the licensing authority if you don't agree with this decision.

Can you help me with the details of their licensing company?

The casino is licensed under the Curaçao (GCB). Please read all the information and also how to contact them.